Patient Access Lead - Onsite, Mid-Shift, Growth Path

Our Clients; Philippines; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Onsite work environment

Mid-shift schedule

Leadership development opportunities

Job summary

Confidential Hiring is seeking a Patient Access Lead to oversee daily operations in a Bridgetowne, Quezon City onsite setting. The role focuses on supervision of insurance verification, benefits review, referrals, and authorizations, ensuring compliance and high service levels for patients and providers.

Ideal candidates will have 3–5 years in Patient Access or Revenue Cycle environments, with at least 1 year in a supervisory capacity, strong leadership and communication skills, and proficiency

Qualifications

• 3-5 years in Patient Access, Insurance Verification, Benefits, Referrals, Authorizations, Revenue Cycle, or hospital/physician settings.
• 1+ year in lead, supervisory, training, quality review, or workflow coordination role preferred.
• Knowledge of CPT, ICD-10, medical terminology, payer guidelines.
• Strong leadership, communication, organizational, analytical, problem-solving skills.

Responsibilities

• Supervise daily Patient Access operations including verification, benefits review, referrals, and authorizations.
• Monitor team productivity, quality, and service levels.
• Provide coaching, training, and performance development to staff.
• Handle escalated inquiries from patients, providers, payers, and internal teams.
• Collaborate with Front Office, Clinical, Revenue Cycle and leadership to improve workflows.
• Prepare operational and performance reports for leadership.
• Ensure compliance with policies, payer requirements, privacy standards, and regulations.

Skills

Insurance verification

Benefits interpretation

Payer requirements

Team leadership

Workflow improvements

Education

Associate's or Bachelor's in Healthcare Administration/related field

Tools

EHR systems

Microsoft Office

Reporting tools

Job description

Confidential Hiring is seeking a Patient Access Lead to oversee daily operations in a Bridgetowne, Quezon City onsite setting. The role focuses on supervision of insurance verification, benefits review, referrals, and authorizations, ensuring compliance and high service levels for patients and providers.

Ideal candidates will have 3–5 years in Patient Access or Revenue Cycle environments, with at least 1 year in a supervisory capacity, strong leadership and communication skills, and proficiency