Patient Access Lead: Authorization & Team Performance

PM Consulting; Philippines; On-site; PHP 420,000 - 620,000; Full time

Benefits offered by this job

Onsite work environment

Mid-shift schedule

Career growth opportunities

Job summary

Confidential Hiring in Bridgetowne, Quezon City is seeking a Patient Access Lead/Supervisor to oversee daily operations of the Account Specialist team within Patient Access - Benefits & Authorization. The role requires supervising workflows, ensuring accuracy, and maintaining payer compliance.

The ideal candidate has 3–5 years in patient access or related Revenue Cycle roles and at least 1 year in supervisory capacity. Onsite work setup with a mid-shift schedule is offered.

Qualifications

• Minimum 3–5 years in Patient Access, Insurance Verification, Benefits, Referrals, Authorizations, Revenue Cycle, or hospital/clinic settings.
• At least 1 year in lead/supervisory/training/quality review roles preferred.
• Solid knowledge of CPT/ICD-10, payer requirements, and patient financial responsibilities.

Responsibilities

• Oversee daily Patient Access operations, verify insurance and benefits, manage approvals and referrals.
• Monitor team performance, quality, and service levels, and provide coaching.
• Collaborate across departments to resolve issues and improve workflows and patient experience.

Skills

Healthcare leadership

Patient access

Team supervision

Process improvement

Education

Associate's or Bachelor's in Healthcare Administration/Business

Tools

EHR systems

Job description

Confidential Hiring in Bridgetowne, Quezon City is seeking a Patient Access Lead/Supervisor to oversee daily operations of the Account Specialist team within Patient Access - Benefits & Authorization. The role requires supervising workflows, ensuring accuracy, and maintaining payer compliance.

The ideal candidate has 3–5 years in patient access or related Revenue Cycle roles and at least 1 year in supervisory capacity. Onsite work setup with a mid-shift schedule is offered.