Parts & Service Admin Assistant

Wuling Automobile Philippines Corp.; Philippines; On-site; PHP 223,000 - 379,000; Full time

Job summary

Wuling Automobile Philippines Corp. is seeking an organized Administrative Support Specialist for the Parts and Service Department at our dealership. You will manage service documents, records, and reports, and coordinate parts administration and inventory.

This role requires a college graduate with at least 1 year of admin experience, proficiency in MS Office, strong attention to detail, and the ability to work in a fast-paced automotive environment.

Qualifications

• College graduate, preferably in business/related field.
• At least 1 year of administrative experience; automotive dealership experience is a plus.
• Knowledge of basic automotive parts and service processes preferred.
• Proficient in Microsoft Office, especially Excel and Word.
• Strong organizational and record-keeping skills.
• Good communication and interpersonal skills.
• Able to multitask and meet deadlines.
• Customer-oriented, responsible, and trustworthy.
• Willing to work in a fast-paced automotive service environment.

Responsibilities

• Provide daily administrative support to the Parts and Service Department.
• Prepare, organize, and maintain service-related documents, forms, records, and reports.
• Encode and update customer, vehicle, repair order, parts, and service information.
• Maintain accurate and organized filing systems for physical and electronic records.
• Prepare daily, weekly, and monthly reports as required by management.
• Assist in monitoring parts requests, issuance, returns, and related documentation.
• Coordinate with the Parts Officer/Parts Department regarding availability and status of parts.
• Assist in the preparation and processing of Job Orders/Repair Orders and other service documents.
• Coordinate with Sales, Parts, Service, Accounting, and other departments regarding transactions and requirements.
• Assist customers with basic administrative concerns and direct technical concerns to the appropriate Service Advisor or Technician

Skills

Microsoft Office

Excel

Word

Organizational skills

Attention to detail

Communication

Time management

Education

College graduate in business/related field

Job description

About the role

This role provides administrative support to the Parts and Service Department of an automotive dealership or service center. You will manage service-related documents, records, and reports; coordinate parts administration and inventory; process job orders and repair documentation; and liaise between customers, suppliers, and internal departments.

Key responsibilities

• Provide daily administrative support to the Parts and Service Department
• Prepare, organize, and maintain service-related documents, forms, records, and reports
• Encode and update customer, vehicle, repair order, parts, and service information
• Maintain accurate and organized filing systems for physical and electronic records
• Prepare daily, weekly, and monthly reports as required by management
• Assist in monitoring parts requests, issuance, returns, and related documentation
• Coordinate with the Parts Officer/Parts Department regarding availability and status of parts
• Assist in the preparation and processing of Job Orders/Repair Orders and other service documents
• Coordinate with Sales, Parts, Service, Accounting, and other departments regarding transactions and requirements
• Assist customers with basic administrative concerns and direct technical concerns to the appropriate Service Advisor or Technician

About you

• College graduate, preferably in Business Administration, Office Administration, Management, Automotive Management, or a related field
• At least 1 year of administrative experience; experience in an automotive dealership or service center is an advantage
• Knowledge of basic automotive parts and service processes is preferred
• Proficient in Microsoft Office, particularly Excel and Word
• Good organizational and record-keeping skills
• Strong attention to detail and accuracy
• Good communication and interpersonal skills
• Able to manage multiple tasks and meet deadlines
• Customer-oriented, responsible, and trustworthy
• Willing to work in a fast-paced automotive service environment