Partner Relation Engagement Specialist

Pax8 Philippines Inc.; Philippines; Hybrid; PHP 558,000 - 781,000; Full time

Benefits offered by this job

Annual performance bonus

Employee stock purchase opportunities

Learning & development programs

LinkedIn Learning access

Global collaboration opportunities

AI-enabled tools access

Job summary

Pax8 Philippines Inc. in Makati City seeks a Partner Relation Engagement Specialist to be the trusted contact for partners, nurturing relationships and guiding their cloud journey while collaborating with sales and solutions teams for a seamless experience.

This role blends advisory and operational duties, leveraging AI-powered tools to identify opportunities, drive growth, and ensure high partner satisfaction in a fast-growing cloud marketplace.

Qualifications

• Experience in a customer-facing sales, customer success, account support, or partner engagement environment.
• Strong relationship-building and communication skills.
• Demonstrated ability to understand partner needs and map to solutions.
• Excellent written and verbal English communication.
• Proactive mindset with a passion for helping customers succeed.

Responsibilities

• Be the trusted first point of contact for partners across your portfolio.
• Build meaningful relationships and understand each partner's business goals.
• Identify growth opportunities and guide partners through their cloud solution journey.
• Help uncover and qualify commercial opportunities through thoughtful discovery.
• Deliver exceptional support through written communication and consultative engagement.
• Coordinate product demonstrations and specialist conversations where needed.
• Collaborate with Sales, Solutions Consultants, and other internal stakeholders for a seamless partner experience.
• Utilize AI-enabled tools to improve efficiency, responsiveness, and partner outcomes.

Skills

Customer-facing sales

Relationship building

English communication

Problem solving

Proactive mindset

Organizational skills

Cloud solutions awareness

Job description

Join Pax8 as a Partner Relation Engagement Specialist in Makati City, Philippines, and help drive partner growth while building your sales, relationship management, and AI-powered cloud marketplace expertise.

Build Your Career at the Centre of Partner Growth

This is more than a customer support role. You'll become a trusted advisor to our partners, helping them navigate cloud solutions, unlock new revenue opportunities, and grow their businesses through the Pax8 Marketplace. As Pax8 continues its transformation through AI, automation, and intelligent partner experiences, you'll gain exposure to innovative technologies, sales development pathways, and a highly collaborative global business. It's an ideal opportunity for someone who enjoys helping people, influencing outcomes, and building a long-term career in sales and partner success.

Why Pax8?

Pax8 is redefining how technology reaches small and medium-sized businesses. Our partners rely on us to simplify cloud adoption, accelerate growth, and help them thrive in the AI economy. You'll join a supportive and close-knit team that values collaboration, continuous learning, curiosity, and personal development. We move quickly, celebrate wins together, and invest heavily in helping our people grow.

What You'll Be Doing

• Become the trusted first point of contact for partners across your portfolio
• Build meaningful relationships and understand each partner's business goals
• Identify growth opportunities and guide partners through their cloud solution journey
• Help uncover and qualify commercial opportunities through thoughtful discovery
• Deliver exceptional support through written communication and consultative engagement
• Coordinate product demonstrations and specialist conversations where needed
• Collaborate closely with Sales, Solutions Consultants, and other internal stakeholders to deliver a seamless partner experience
• Use modern AI-enabled tools and resources to improve efficiency, responsiveness, and partner outcomes

The Impact You'll Make

Your work will directly influence partner growth, customer success, and commercial performance. By helping partners discover new opportunities and navigate the Pax8 ecosystem, you'll contribute to expanding adoption, increasing engagement, and strengthening long-term partner relationships. You'll play a critical role in transforming partner interactions into meaningful business outcomes while helping Pax8 continue to scale globally.

What We're Looking For

We're interested in ambitious individuals who enjoy building relationships, solving problems, and helping customers succeed. You may be a great fit if you have:

• Proven experience in a customer-facing sales, customer success, account support, or partner engagement environment
• Strong relationship-building and communication skills
• Demonstrated ability to understand customer needs and connect them to appropriate solutions
• Excellent written and verbal English communication skills
• A proactive mindset with a passion for helping people succeed
• Strong organisational skills and the ability to manage multiple priorities effectively
• An interest in technology, cloud solutions, and emerging AI-powered tools
• A collaborative approach and willingness to work cross-functionally to achieve the best outcomes

You’ll stand out if you're naturally curious, adaptable, eager to learn, and motivated by creating positive experiences for customers and partners.

Trust and Hiring At Pax8

At Pax8, we care deeply about building genuine, trust based relationships — starting with how we hire. To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about — we're excited to meet you. We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process.

Everyone's Welcome Here

We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in Philippines.

What You'll Receive

Salary: PHP 50,000 – 70,000 gross monthly depending on experience

• Annual performance bonus opportunities
• Employee stock purchase opportunities
• Comprehensive learning and development programmes
• LinkedIn Learning access
• Ongoing career coaching and development support
• Wellbeing initiatives and resources
• Global collaboration opportunities
• Access to innovative AI-enabled tools and technologies
• Team celebrations, social events, and employee recognition programmes

Our Makati Office

This role follows a hybrid working model, with the first six months based onsite in our Makati office to support onboarding, training, and team integration. Our office provides a collaborative, welcoming environment where you'll work closely with teammates, build relationships quickly, and gain hands‑on support as you develop in the role. Following your initial onboarding period, you'll transition into our hybrid working pattern while maintaining strong connections with your team and business stakeholders.

Grow Faster Than You Ever Thought Possible

There's extensive room for a talented individual to grow at pace — whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, “born in the cloud” mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive — and full visibility of what it takes to reach your next level.

About Pax8

Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it is business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

Background Checks

As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records.

Equal Opportunities

Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice: https://www.pax8.com/en-us/terms/job-applicant-privacy-notice/ Pax8 is the global AI and cloud Marketplace for small and medium-sized businesses (SMBs). Pax8 connects service providers and technology companies on a unified platform to discover, buy, sell, deploy and manage technology solutions for SMBs. More than 47,000 IT partners and 800,000 SMBs rely on Pax8 for expertise, automation and real-time insights to stay productive, protected and prepared for the AI economy. Learn more at pax8.com. Our purpose is to help every small business turn their dreams into reality through the power of technology. Culture is important to us, and at Pax8, its business, and it IS personal. We embody Compassionate Candour by aiming to assist others with candid, actionable feedback. We Seek to Understand by being open, curious, and committed to learning. We believe in We Before Me, actively collaborating and seeking out diverse perspectives to ensure a win for Team Pax8. Our team takes pride in Do What You Say, taking ownership, honoring commitments, prioritizing, and delivering on promises. We encourage everyone to Light Up Learning by being brave and trying new ideas, embracing vulnerability, and sharing failures so everyone can learn. Finally, we are Driven by Passion, connecting personal passion to Pax8's mission, and remaining resilient in the face of adversity and uncertainty in pursuit of our goals. At Pax8, we are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best!