Partner Lifecycle Management Lead

Globe Telecom; Philippines; On-site; PHP 1,800,000 - 3,600,000; Full time

Job summary

Globe Telecom seeks a Partnership Lifecycle Management Lead to design and implement the strategic roadmap for partnerships, aligning with Globe campaigns and business unit strategies to drive growth and operational excellence. This role oversees frameworks and tools that manage the entire partnership lifecycle and focuses on innovation and performance monitoring for impactful results.

It requires leadership across commercial and community partnerships, development of lifecycle reports, and

Qualifications

• Designs, reviews, and iterates frameworks for partnership principles, partnership tiering, partnership playbook, or other tools needed
• Initiates and lead business development thought leadership initiatives to drive growth opportunities with partnerships
• Initiates process and system improvement initiatives based on analyses of the internal and external stakeholders experience
• Champion innovation opportunities for the division through evaluating market trends, customer needs, and competitive landscape to identify opportunities for innovation; understand key business drivers that will support objectives
• Develops own PPE based on Division KPIs
• Escalates to the MSP Head critical, high-risk, high-impact, or sensitive issues
• Mid and Post review of strategy vs campaigns
• Develops and drives documentation for overall partnership lifecycle operations, process, strategy, and initiatives
• Oversees the creation of Partnership Life Cycle reports including VOC, NPS, and other necessary KPIs

Responsibilities

• Lead and contribute to shaping the partnership strategy and roadmap of MSP
• Lead and contribute to shaping the partnership strategy of the portfolio team together with the Portfolio Lead based on program needs
• Designs, reviews, and iterates frameworks for partnership principles, partnership tiering, partnership playbook, or other tools needed
• Initiates and lead business development thought leadership initiatives to drive growth opportunities with partnerships
• Initiates process and system improvement initiatives based on analyses of the internal and external stakeholders experience
• Champion innovation opportunities for the division through evaluating market trends, customer needs, and competitive landscape to identify opportunities for innovation; understand key business drivers that will support objectives
• Develops own PPE based on Division KPIs
• Escalates to the MSP Head critical, high-risk, high-impact, or sensitive issues
• Mid and Post review of strategy vs campaigns
• Develops and drives documentation for overall partnership lifecycle operations, process, strategy, and initiatives
• Oversees the creation of Partnership Life Cycle reports including VOC, NPS, and other necessary KPIs

Job description

Partner Lifecycle Management lead

Company : Globe Telecom Job Type : Full Time Philippines

Job Description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

The Partnership Lifecycle Management Lead is responsible for designing and implementing the strategic roadmap for partnerships, ensuring alignment with Globe, Marketing, and Business Unit (BU) campaigns and strategies. This role drives growth opportunities, leverages synergies across commercial and community partnerships, and oversees the creation and iteration of frameworks and tools to manage the entire partnership lifecycle. The role also focuses on innovation, operational excellence, and performance monitoring to deliver impactful results

DUTIES AND RESPONSIBILITIES:

• Lead and contribute to shaping the partnership strategy and roadmap of MSP
• Lead and contribute to shaping the partnership strategy of the portfolio team together with the Portfolio Lead based on program needs
• Designs, reviews, and iterates frameworks for partnership principles, partnership tiering, partnership playbook, or other tools needed
• Initiates and lead business development thought leadership initiatives to drive growth opportunities with partnerships
• Initiates process and system improvement initiatives based on analyses of the internal and external stakeholders experience
• Champion innovation opportunities for the division through evaluating market trends, customer needs, and competitive landscape to identify opportunities for innovation; understand key business drivers that will support objectives
• Develops own PPE based on Division KPIs
• Escalates to the MSP Head critical, high-risk, high-impact, or sensitive issues
• Mid and Post review of strategy vs campaigns
• Develops and drives documentation for overall partnership lifecycle operations, process, strategy, and initiatives
• Oversees the creation of Partnership Life Cycle reports including VOC, NPS, and other necessary KPIs

Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.