Partner Account Manager

Excis Compliance; Metro Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Excis Compliance is seeking a Partner Account Manager in the Philippines to oversee and grow a global network of subcontractor partners. You will drive partner performance, manage contracts and rates, resolve escalations, and identify new partnership opportunities aligned with growth objectives.

You will nurture strategic relationships, lead SLA and rate-card negotiations, and monitor KPIs across time zones to ensure cost-effective operations and high service levels.

Qualifications

• Qualification in Business, Management, or related field.
• Experience in account/partner/vendor management in IT services.
• Strong negotiation, contract management, and stakeholder communication.
• Ability to manage multiple partner accounts across countries/time zones.
• Analytical mindset focused on service performance and cost control.

Responsibilities

• Own and nurture strategic relationships with subcontractor partners as primary contact.
• Lead preparation, negotiation, and maintenance of SLAs and rate cards.
• Monitor KPIs, resolve escalations, and onboard new subcontractors to meet capacity.

Skills

Account management

Partner management

Negotiation

Contract management

Stakeholder communication

Multi-country coordination

Analytical mindset

Education

Business degree

Management degree

Job description

WE’RE HIRING AS A PARTNER ACCOUNT MANAGER AT PHILIPPINES

Excis is a global IT support leader globally, driven by innovation and collaboration. We are looking for a highly organized and relationship-focused Partner Account Manager to oversee and manage our network of subcontractor partners in assigned countries. This role ensures seamless collaboration, quality service delivery, and cost-effective operations across a global partner network. You will drive partner performance, manage contracts and rates, resolve escalations, and identify new partnership opportunities aligned with our growth objectives.

• Client in 190+ countries
• 6000+ Engineers
• 200+ Enterprise Clients

We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex Partner Management challenges to celebrating wins together, we put our people first.

What You’ll Do

• Partner Relationship Management: Own and nurture strategic relationships with subcontractor partners, acting as their primary contact to ensure engagement and satisfaction.
• Contract and Rate Negotiations: Lead the preparation, negotiation, and maintenance of service-level agreements and rate cards that reflect competitive and cost-effective pricing.
• Performance Monitoring and Partner Sourcing: Monitor partner KPIs and service quality, resolve escalations efficiently, and source/onboard new subcontractor partners to meet capacity and strategic needs.

What You’ll Need

• Relevant qualifications in Business, Management, or related field.
• Proven experience in account management, partner/vendor management, or subcontractor coordination within IT services or related sectors.
• Strong negotiation, contract management, and stakeholder communication skills.
• Ability to manage multiple partner accounts across different countries and time zones independently.
• Analytical mindset focused on service performance, cost control, and continuous improvement.

Why Join Us?

At Excis, you will be part of a collaborative and innovative global team driving industry-leading IT solutions. We prioritize professional growth, continuous learning, and provide opportunities to make a tangible impact. Enjoy a supportive environment with competitive compensation, meaningful career advancement, and the chance to contribute to the success of a global leader in IT services.