Job Description
Job Title
PAM & Non-Human Identity (NHI) Specialist
Location
Philippines - Manila
Department
IT Infrastructure, Cybersecurity
Role Summary
We are seeking a highly skilled DevSecOps-focused Principal Systems Engineer to support and operate our Privileged Access Management (PAM) and Non-Human Identity (NHI) Secrets Vault solutions across both IT and OT environments. This role is part of a global cybersecurity team responsible for ensuring the reliability, security, and compliance of PAM and NHI systems. You will play a key role in the secure integration of secrets management within CI/CD pipelines, enabling automated and compliant access for both human and non-human identities (e.g., service accounts, APIs, containers, IoT devices). The position requires strong operational capabilities, incident resolution skills, and a deep understanding of DevSecOps principles to ensure seamless collaboration between development, security, and operations teams.
Key Responsibilities
- Operational Support:Provide operational support for our PAM and NHI systems, ensuring high availability and performance across IT and OT environments.
- Monitoring & Maintenance:Perform routine health checks, system updates, and maintenance tasks to ensure operational stability and compliance.
- Incident & Problem Management:Troubleshoot and resolve issues related to privileged access and identity management, including root cause analysis and corrective actions.
- OT Environment Support:Collaborate with OT teams to ensure PAM solutions are effectively integrated and maintained within industrial control systems and other OT platforms.
- Identity Lifecycle Management:Operate and maintain systems that manage both human & non-human identities (e.g., service accounts, APIs, devices), ensuring secure provisioning, rotation, and decommissioning.
- Documentation & Reporting:Maintain operational documentation, runbooks, and compliance reports related to PAM and NHI systems.
- Continuous Improvement:Identify opportunities to optimize existing PAM/NHI operations and contribute to automation and efficiency initiatives.
Job Requirements
Required Qualifications
- Education & Experience:
- Associate degree + 5 years of experience, or
- Bachelor's degree + 3 years, or
- Master's degree + 2 years, or
- 7+ years of relevant IT/business experience.
- Technical Skills:
- Hands-on experience with PAM platforms (e.g., Delinea, HashiCorp, CyberArk, Akeyless, Infisical, BeyondTrust).
- Experience managing non-human identities in hybrid environments.
- Strong scripting and automation skills (e.g., PowerShell, Python).
- Knowledge of Azure AD, network security, and access control practices.
- Shift flexibility and schedule adherence are required for this position
Preferred Experience
- Operating PAM systems in OT environments and understanding of IEC 62443
- Managing identity lifecycle for non-human entities (e.g., containers, services, IoT devices).
- Supporting global operations and collaborating with cross-functional teams.
- Conducting compliance checks and audits related to access control.
- Delivering training and support to IT and OT stakeholders.