Padel Club Experience & Operations Lead

Racquet Asia Pte Ltd; Santo Niño 1st; On-site; PHP 223,000 - 357,000; Full time

Job summary

The Padel Co operates padel clubs and is looking for enthusiastic individuals to support day-to-day operations. You will manage bookings, greet players, handle payments, and engage with the community online. The role involves helping with bar and cafe offerings and assisting with events and leagues across venues.

Applicants should be open to weekends/evenings, with shifts 7am–3pm and 3pm–11pm. A background in hospitality and a passion for sports are highly valued.

Qualifications

• 1–2 years of experience in hospitality, retail, front-of-house, or sports facilities management.
• F&B experience is highly advantageous.
• Strong interest or background in padel or other sports is preferred.
• Outgoing, energetic, and highly communicative with a love of meeting new people.
• Comfortable learning club management software (Playtomic, POS) and basic messaging tools (WhatsApp Business).
• Willingness to work at all venues with a flexible schedule, including weekends and holidays.
• Food safety/hygiene certificates or basic first-aid training is a strong plus.

Responsibilities

• Manage the digital booking system, reserve court slots, and handle cancellations or scheduling changes.
• Greet players upon arrival, verify bookings, rentals, and process payments.
• Engage with the club’s community online via DMs, comments, and inquiries on social channels.
• Manage inventory, rental, and sales of padel equipment and apparel.
• Inspect courts to ensure nets are taut and surfaces are clean and safe.
• Perform opening/closing duties and basic cleaning tasks.
• Encourage visits to the bar and cafe for post-match drinks.
• Handle inquiries about memberships, rules, and club activities via phone, email, and WhatsApp.
• Organize social events, tournaments, and internal leagues.
• Prepare beverages and service drinks following standard recipes.

Skills

Hospitality experience

Customer service

Communication

Tech-savvy (POS/booking systems)

Education

Food safety certificate

First-aid training

Tools

Playtomic

POS systems

Job description

The Padel Co operates padel clubs and is looking for enthusiastic individuals to support day-to-day operations. You will manage bookings, greet players, handle payments, and engage with the community online. The role involves helping with bar and cafe offerings and assisting with events and leagues across venues.

Applicants should be open to weekends/evenings, with shifts 7am–3pm and 3pm–11pm. A background in hospitality and a passion for sports are highly valued.