Outlet Supervisor (NUSTAR)

Robinsons Land Corporation; Cebu City; On-site; PHP 279,000 - 390,600; Full time

Job summary

Robinsons Land Corporation seeks a Restaurant Supervisor in Cebu City to manage restaurant operations, supervise staff, and enhance customer service. Candidates should hold an Associate or Bachelor’s Degree in Hospitality and Tourism, complemented by supervisory experience in the restaurant industry. The role includes inventory management, compliance with health standards, and maintaining a welcoming environment. Strong leadership and problem-solving skills are essential, along with a flexible schedule availability.

Qualifications

• Must have a graduate degree in Hospitality and Tourism or equivalent.
• Previous supervisory experience in the restaurant industry is required.
• Ability to work in a fast-paced environment with effective multitasking.

Responsibilities

• Oversee day-to-day operations, including opening/closing procedures.
• Train and supervise restaurant staff effectively.
• Maintain inventory levels and handle customer inquiries.

Skills

Strong Leadership Skills

Excellent customer service skills

Good problem-solving skills

Strong communication and interpersonal skills

Attention to detail

Education

Associate or Bachelor’s Degree in Hospitality and Tourism

Job description

Department

F&B FILI Room Service

Employee Type

Probationary

Job Responsibilities

• Oversees the day-to-day operations of the restaurant, including opening and closing procedures, staffing, and inventory management.
• Train, supervise, and motivate restaurant staff, including servers, hosts, and kitchen staff.
• Ensure that all staff adhere to company policies and procedures, including health and safety regulations.
• Complies/Advocates/Trains Food & Beverage standards relating to Food and Beverage Safety Management, Occupational Safety, HACCP standards and regulations, including Emergency/Crisis procedures.
• Adheres to company regulations and policies, including personal hygiene and grooming practices.
• Monitor and maintain inventory levels, including food, beverages, and supplies.
• Handle customer inquiries and complaints in a professional and timely manner.
• Maintain a positive and productive working environment.
• Assist with scheduling and payroll as needed.
• Collaborate with management to develop and implement strategies for improving sales and profitability.
• Conduct regular inspections to ensure cleanliness and sanitation standards are met.
• Assist with special events and promotions as needed.
• Any additional duties required per business operations or as requested by management.

Qualifications

• Graduate of Associate or Bachelor’s Degree in Hospitality and Tourism or equivalent.
• Previous experience in a supervisory role in the restaurant industry.
• Strong Leadership Skills
• Excellent customer service skills with a friendly and positive attitude
• Good problem‑solving skills is a plus.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast‑paced environment and multitask.
• Attention to detail and accuracy in order taking and cash handling.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Willingness and strong initiative in learning the menu items, offerings, and specials, including ingredients and preparation methods, to answer questions and provide information to guests, enhancing guest experience.
• Food handler's permit or willingness to obtain one.

Experience Range (Years)

1 - 2 years