Outlet Manager - Makati

Jollibee Group of Companies; Makati; On-site; PHP 334,800 - 558,000; Full time

Job summary

A leading company in the foodservice industry is seeking an Outlet Manager to oversee store operations in Makati. The role requires strong leadership skills, a passion for customer service, and extensive experience in managing teams within the food and beverage sector. Responsibilities include evaluating sales programs, forecasting product volumes, and implementing improvement initiatives.

Qualifications

• Minimum of 5 years experience in handling store and team.
• Strong knowledge and skills in Food and Beverage field.
• Passion in providing and delivering exceptional customer service.

Responsibilities

• Manage overall store operations and shift management.
• Evaluate sales programs for improvement.
• Forecast product volume and analyze sales performance.
• Implement merchandising programs and manage workflow.

Skills

Sales Analysis

Customer Service

Team Management

Food and Beverage Knowledge

Education

Bachelor’s degree in Hotel and Restaurant Management

Business-related course

Job description

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The Outlet Manager supports the overall team in achieving the store targets through effective management of store operations. The Outlet Manager is also responsible for shift management of the store’s day-to-day operations.

Primary Responsibilities

• Conducts sales program evaluation as a basis for implementing sales building plans and requirements
• Employs in-store and out-of-store merchandising programs and plans
• Identifies product volume forecast based on sales forecast.
• Monitors and analyzes sales performanceand provides recommendation to improve sales performance
• Plans for production workflow and systems covering cover the anticipate sudden influx of customers, appropriate manning mix and crew positioning
• Understands, integrates and analyzes all shifts performance data including historical and leads in the development and application of improvement initiatives.
• Recommends initiatives that will motivate, sustain and improve crew performance.

Education

Bachelor’s degree, preferably in Hotel and Restaurant Management or any business-related course

Strong knowledge and skills in Food and Beverage field.

With Minimum of 5 years of experience in handling store and team

Passion in providing and delivering exceptional customer service

Working Conditions

Most day-to-day work is at the store. Occasional pullouts for training programs and other activities.