Outlet and Banquet OIC

Vivere Hotel; Muntinlupa; On-site; PHP 391,000 - 837,000; Full time

Job summary

Vivere Hotel in Metro Manila is seeking an Outlet & Banquet Officer-in-Charge to oversee daily dining and banquet operations, delivering exceptional guest experiences. You will lead and coach the team, implement service improvements, and ensure safety and policy compliance in a fast-paced setting.

The ideal candidate holds a hospitality degree with 2–3 years in F&B operations, including supervisory roles, and excels in guest service, communication, and organization.

Qualifications

• Degree in Hospitality Management, Hotel & Restaurant Management, Tourism, or related field.
• 2–3 years in Food & Beverage operations with supervisory or team-leader experience preferred.
• Strong understanding of restaurant operations, banquet service, and hospitality standards.
• Proven ability to lead and motivate teams in a fast-paced environment.
• Excellent guest service, communication, and interpersonal skills.

Responsibilities

• Take ownership: oversee daily operations of restaurant outlets and banquet events, ensuring smooth execution and exceptional guest service.
• Lead with heart: supervise and motivate team members with guidance and accountability.
• Ignite innovation: suggest improvements to service procedures and workflows to boost efficiency and guest experience.
• Value integrity: ensure compliance with food safety regulations, company policies, and service standards while maintaining professionalism.
• Endeavor excellence: monitor service quality, resolve guest concerns promptly, coordinate with Kitchen, Sales, and other departments.

Skills

Guest service excellence

Leadership

Communication skills

Organizational skills

Problem-solving

Education

Hospitality management degree

Job description

Lead every service with confidence and every event with excellence!

A dedicated and hands-on Outlet & Banquet Officer-in-Charge (OIC) to oversee the daily operations of our dining outlets and banquet functions at Vivere Hotel and Resorts. If you’re passionate about hospitality and enjoy leading teams to deliver exceptional guest experiences, this is your opportunity to grow your career with us.

Your Role:

• Take Ownership: Oversee the daily operations of restaurant outlets and banquet events, ensuring smooth execution, operational readiness, and exceptional guest service.
• Lead with Heart: Supervise and motivate team members by providing guidance, coaching, and support while fostering a culture of teamwork and accountability.
• Ignite Innovation: Recommend practical improvements to service procedures and operational workflows that enhance efficiency and elevate the guest experience.
• Value Integrity: Ensure compliance with food safety regulations, company policies, and service standards while maintaining professionalism and operational discipline.
• Endeavor Excellence: Monitor service quality, resolve guest concerns promptly, coordinate with Kitchen, Sales, and other departments, and ensure every outlet operation and banquet function is executed to the highest standards.

What You Bring:

• A degree in Hospitality Management, Hotel & Restaurant Management, Tourism, or a related field.
• At least 2–3 years of experience in Food & Beverage operations, with experience in a supervisory, team leader, or Officer-in-Charge role preferred.
• Strong understanding of restaurant operations, banquet service, and hospitality standards.
• Proven ability to lead and motivate teams in a fast-paced environment.
• Excellent guest service, communication, and interpersonal skills.
• Strong organizational, problem-solving, and decision-making abilities.
• Flexibility to work rotating shifts, weekends, holidays, and special events.

What’s in it for You?

• Competitive compensation.
• Opportunities for career advancement into supervisory and managerial leadership roles.
• Ongoing learning and professional development within a respected hospitality brand.
• A collaborative work environment where leadership, teamwork, and service excellence are recognized and rewarded.

Ready to take charge and create memorable hospitality experiences?