Outbound Telesales Specialist

MicroSourcing International; Quezon City; On-site; PHP 335,000 - 469,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing is seeking an Outbound Telesales Specialist to join our onsite team in Eastwood, Libis, Quezon City. You will conduct outbound calls to designated areas, present solutions, and drive new customer acquisition for a leading Australian fuel and convenience brand.

You will work with Telesales, Credit, and Customer Service Managers to meet daily and monthly targets, maintain CRM records, and deliver exceptional service to potential clients through professional phone interactions.

Qualifications

• Exceptional phone manner and active listening.
• Ability to meet daily call and acquisition targets.
• Strong interpersonal, organizational, and time management skills.
• Excellent written and verbal communication with high attention to detail.
• Ability to handle difficult calls and escalate appropriately.

Responsibilities

• Conduct outbound calls to designated areas to acquire new business.
• Support growth during new-site openings with proactive calls.
• Send presentations and information to potential customers.
• Meet or exceed daily and monthly sales targets and KPIs.
• Log and manage all sales prospects in the CRM at contact.
• Collaborate with Telesales, Credit, and Customer Service to optimize outcomes.
• Handle all customer interactions with a professional phone manner.
• Perform other duties to support team and objectives.

Skills

Phone etiquette

Active listening

Target achievement

Interpersonal skills

Time management

Written communication

Verbal communication

Handling difficult calls

Education

Tools

MS Office Suite

Excel

ZOHO CRM

Job description

Discover your 100% YOU with MicroSourcing!

Position: Outbound Telesales Specialist
Location: Eastwood, Libis, Quezon City
Work setup & shift: Onsite | Shifting Schedule

Why join MicroSourcing?

You'll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one plus dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.

• A Collaborative Spirit: Be part of a supportive team working closely with Telesales, Credit, and Customer Service Managers to maximize sales outcomes.

• Work-Life Harmony: Experience a structured and engaging sales environment with clear KPIs and targets.

• Career Growth: Develop your expertise in outbound sales, customer acquisition, and relationship management within a leading Australian fuel and convenience brand.

• Inclusive Teamwork: Work in a collaborative environment that values initiative, professionalism, and high performance.

Your Role:

As an Outbound Telesales Specialist - Card, you will:

• Conduct outbound sales calls to designated geographical areas and industries to acquire new business.

• Support sales growth during new-site openings through proactive outbound calls.

• Send presentations and information to potential customers.

• Meet or exceed daily and monthly sales targets and KPIs.

• Achieve all call objective targets set in relation to outbound calls.

• Log and manage all sales prospects into the CRM database at the point of contact.

• Collaborate closely with Telesales, Credit, and Customer Service Managers to optimize sales outcomes.

• Handle all customer interactions with a professional phone manner and focus on providing exceptional service.

• Perform other duties as required to support the team and business objectives.

What You Need:

Non-negotiables:

• Exceptional phone manner and active listening skills.

• Ability to meet daily call and acquisition targets.

• Strong interpersonal, organizational, and time management skills.

• Excellent written and verbal communication skills with high attention to detail.

• Ability to handle difficult calls and escalated appropriately.

Preferred skills / expertise:

• Computer literate with proficiency in MS Office Suite, including intermediate Excel skills.

• Knowledge of ZOHO CRM (beneficial but not mandatory).

• Previous experience in inside sales, outbound telesales, or customer acquisition roles.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We foster an inclusive culture that celebrates initiative, professionalism, and collaboration.

At MicroSourcing, equality is not just a principle— it's how we work. We celebrate your impact, growth, and contribution to driving business success.

For more information, visit www.microsourcing.com

Terms & conditions apply.