A leading call center service provider in Metro Manila is seeking a skilled professional to manage and enhance client relationships through effective communication. The ideal candidate needs at least one year of experience in the call center industry, showcasing excellent verbal and written communication skills, alongside a strong ability to resolve conflicts. This on-site role requires a team player with a high degree of professional ethics.
Qualifications
At least a year of work experience in the call center industry.
At least 1+ years of experience in a similar role such as Outbound, Telemarketing, or Online Trading.
Must have a high degree of professional ethics and integrity.
Responsibilities
Handle all calls with courtesy and professionalism.
Contact all assigned clients by both telephone and email.
Increase sales with regular follow-up calls.
Skills
Fluently speaking in English
Conflict resolution skills
Organizational skills
Verbal communication skills
Written communication skills
Tools
CRM systems
Job description
A leading call center service provider in Metro Manila is seeking a skilled professional to manage and enhance client relationships through effective communication. The ideal candidate needs at least one year of experience in the call center industry, showcasing excellent verbal and written communication skills, alongside a strong ability to resolve conflicts. This on-site role requires a team player with a high degree of professional ethics.