Order to Cash Operations Analyst - Voice

Accenture; Hinoba-an; On-site; PHP 350,000 - 750,000; Full time

Job summary

Accenture in the Philippines is seeking an Order to Cash Operations Analyst to lead a collections team and act as SME for Collections. You will ensure accurate AR billings, adjustments, and write-offs and deliver timely unit reporting.

The ideal candidate has 3–5 years in accounting/collections, with Oracle and SAP experience, and strong English communication. This role may involve night shifts and occasional travel as required.

Qualifications

• Accounting, finance or any business-related course.
• 3–5 years of work experience in collections.
• Experience with AR, invoicing and adjustments.
• Proficiency in Oracle and SAP accounting systems.
• English communication skills for Accenture interactions.
• Team lead or SME experience 1–2 years preferred.

Responsibilities

• Lead a team of collections associates or act as SME for Collections.
• Process AR billings, adjustments and write-offs.
• Supervise AR activities when needed.
• Provide required business unit reporting and information.
• Track and reconcile daily/monthly AR balance.
• Ensure invoices are complete and accurate in AR system.
• Investigate discrepancies between invoices and customer data.
• Generate repayments for erroneous or excess customer payments.

Skills

Order to Cash - Collections Processing

Education

Any Graduation

Tools

Oracle

SAP

Job description

Skill required: Order to Cash - Collections Processing

Designation: Order to Cash Operations Analyst

Qualifications: Any Graduation

Years of Experience: 3 to 5 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• The person will be responsible for leading a team of collections associates or serving as a subject matter expert for Collections

What are we looking for?

• Educational Qualifications
• Accounting, Finance or any Business related course
• At least 2 years work experience
• Min B1T language proficiency
• Collections background is required
• Prior team lead or SME experience of at least 1 to 2 years required
• Experience in Accounting EPRs Oracle SAP is required
• Written and spoken ability to communicate in English for Accenture interaction
• Previous accounting experience studies in particular AR
• Must be a good team player
• Responsibility and accuracy in the completion of received tasks
• Ability to solve urgent matters and work under pressure

Roles and Responsibilities

• Responsibility for activities assigned by the Collections Manager
• Process AR billings, adjustments, and write offs
• Understand and perform Accounts Receivable supervisory role if and when needed
• Provides required business unit reporting and other required information, when needed
• Track and reconcile daily monthly AR balance
• Ensure the completeness and accuracy of invoices in the AR system manually encoded or through interface
• Investigating into situations where invoices and customer information requirements may contradict.
• Generate repayments for erroneous customer payments or overpayments

Working Conditions

• Moderate to no travel depending on project involvement
• Cyclical work shift including work hours at night
• Overtime and On-Call may be required
• Client holidays are observed instead of Philippine or local holidays

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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