Order Management Associate / Specialist

Private Advertiser; Taguig; On-site; PHP 223,000 - 446,000; Full time

Job summary

Private Advertiser in the Philippines is seeking a detail‑oriented Order Management professional to join our onsite team in BGC, Taguig. You will process customer orders accurately and on time while coordinating with internal teams to keep service levels and records up to date.

The ideal candidate has completed at least 1st year in college and has 18 months of experience in order management or customer service, or 3 years in a related role.

Qualifications

• Experience in order management, customer service or related operations.
• Strong attention to detail and communication skills.
• Willing to work onsite in BGC, Taguig; ASAP start.
• Familiarity with ERP or order-entry systems is a plus.

Responsibilities

• Process customer orders accurately and on time
• Handle customer inquiries and coordinate with internal teams
• Ensure compliance with order management processes and service levels
• Maintain accurate records and support day-to-day operations

Skills

Order management

Customer service

Communication

Problem-solving

Attention to detail

Team coordination

Tools

ERP systems

Job description

Key Responsibilities:

• Process customer orders accurately and on time




• Handle customer inquiries and coordinate with internal teams




• Ensure compliance with order management processes and service levels




• Maintain accurate records and support day-to-day operations

Qualifications:

• Completed at least 1st Year in College.




• Associate: At least 18 months of experience in Order Management, Customer Service, or a related operations role




• Specialist: At least 3 years of relevant Order Management experience




• Experience in Shared Services, BPO, or GBS is an advantage




• Familiarity with ERP or order entry systems is preferred




• Strong attention to detail, communication, and problem-solving skills




• Willing to work onsite in BGC, Taguig




• Can start ASAP