Order Entry & Costing Specialist — Growth Path

Satellite Office; Pasig; Sur place; PHP 420 000 - 660 000; Plein temps

Avantages offerts par ce poste

HMO health coverage

Résumé du poste

Satellite Office in the Philippines is building a US-based team to support an apparel manufacturer with order entry and customer service.

You start with order entry and customer service, then transition into sales costing as you learn pricing. Training is provided and no costing background is required. You’ll collaborate with sales, production, shipping, and receiving to keep orders accurate and on track.

Qualifications

• Mid to senior experience in customer service, order entry, or sales support.
• Strong attention to detail and accuracy at a fast pace.
• A proactive mindset; you reach out early when something looks off.
• Sharp problem-solving and quick thinking under pressure.
• Clear written and spoken English for working with US colleagues.
• Curiosity and willingness to learn why processes are done a certain way.
• Comfort with online assessments (problem solving, situational judgment, and customer service) as part of screening.

Responsabilités

• Enter and process customer orders accurately in a cloud-based order system.
• Be a reliable point of contact for order questions from the team.
• Follow up with production, shipping, and receiving to keep orders on track.
• Ask smart, focused questions about clients, products, and deadlines, and flag issues early.
• Support costing requests as you learn the pricing matrix, and take on more over time.
• Mirror a few paper-based processes where the business still uses them.
• Keep records accurate and up to date.
• Work with a friendly group of about a dozen colleagues across sales and operations, with open access to the leadership team.

Connaissances

Order entry

Customer service

Sales support

Attention to detail

English communication

Proactive mindset

Quotations experience

Description du poste

Satellite Office in the Philippines is building a US-based team to support an apparel manufacturer with order entry and customer service.

You start with order entry and customer service, then transition into sales costing as you learn pricing. Training is provided and no costing background is required. You’ll collaborate with sales, production, shipping, and receiving to keep orders accurate and on track.