Oracle Fusion Field Service Consultant

NRI Australia & New Zealand; Philippines; On-site; PHP 900,000 - 1,800,000; Full time

Job summary

NRI Australia & New Zealand is seeking an experienced Oracle Field Service Consultant based in Manila to design, configure and deliver Oracle Field Service solutions for enterprise clients.

You will collaborate with onshore architects, business analysts and client SMEs to support workshops, testing, issue resolution and deployment activities, while configuring resources, calendars and routing to optimise field service operations.

Qualifications

• Enterprise environment experience with Oracle Field Service.
• Hands-on OFS Cloud or Fusion experience.
• Strong scheduling, dispatch and mobile work management understanding.
• Ability to work with offshore/onshore teams and client SMEs.

Responsibilities

• Resolve defects and problems related to Oracle Field Service platform.
• Provide operational support, manage batch processing and month-end activities.
• Design, build and test enhancements to Oracle Field Service.
• Manage documentation through the project lifecycle to meet governance and design requirements.
• Lead solution design and coordinate delivery with stakeholders.

Skills

OFS experience

OFS Cloud

Field workforce

Configure OFS

Integrations

Workshop facilitation

Stakeholder communication

Job description

Build Bold Digital Solutions That Drive Real Business Impact

Ready to drive real outcomes? At NRI, we turn technology into intelligence, delivering solutions that drive measurable business outcomes. Join our team of 3,500+ local experts backed by a global network of 16,000 team members, and work on projects that truly make a difference for Australia's leading organisations.

Our Enterprise Solutions team builds the platforms that power growth - SAP, Oracle and Salesforce. Step into a role where your work transforms how organisations run, scale, and compete.

We are seeking an experienced Oracle Field Service Consultant based in Manila to support the design, configuration and delivery of Oracle Field Service solutions for enterprise clients.

What You'll Do:

• Resolution of defects and problems relating to the Oracle EPM platform.
  
• Operational support, management of batch processing, end of month support.
  
• Design, build and testing of enhancements to the Oracle EPM platform.
  
• Management of documentation through the project lifecycle to meet governance and design requirements.
  
• Adherence to customer policies and processes.
  
• Management and development of stakeholder relationships through effective communication, negotiation and issues management to ensure project deliverables are met.
  
• Provide leadership for solution design and team members; and effectively manage operational issues to ensure continuous effective service delivery and a performance based, innovative, responsive, and accountable customer focused work culture.
  

What We're Looking For:

• Experience as an Oracle Field Service Consultant in an enterprise environment.
  
• Hands-on experience implementing or supporting Oracle Field Service Cloud / Oracle Fusion Field Service.
  
• Strong functional understanding of field workforce processes, including scheduling, dispatch, mobile work execution, technician updates and activity management.
  
• Ability to configure key OFS components, including resources, calendars, work zones, activity types, routing, capacity and mobile user settings.
  
• Experience supporting integrations between Oracle Field Service and Oracle Fusion, ERP, asset management, work management or third-party systems.
  
• Ability to work with onshore architects, business analysts and client SMEs to support workshops, testing, issue resolution and deployment activities.
  
• Strong communication skills, with the ability to work effectively as part of a Manila offshore delivery team supporting Australian clients.
  

Why Join Us:

• Work on high-impact projects that transform client operations.
  
• Access career growth, mentorship and learning opportunities.
  
• Be part of a team where innovation meets measurable results.
  

Ready to transform how systems perform?

Your skills. Our impact. Together unstoppable.

At NRI, we empower our people to tackle complex challenges, create measurable business outcomes, and work on projects that truly matter. We value diverse perspectives, curiosity, and collaboration, and we encourage applications from talented individuals who are eager to learn, grow, and innovate - even if your experience does not match every requirement listed.

Here you'll be part of a team that combines the agility of local experts with the reach and resources of a global network, delivering solutions that transform organisations and drive lasting impact.

NRI Australia & New Zealand is committed to building a culturally diverse and inclusive workplace and strongly encourages applications regardless of gender, age, ethnicity, sexual orientation, or disability.