Oracle CC&B Senior Associate (AC Manila)

PwC Acceleration Center Manila; Taguig; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

PwC Acceleration Center Manila seeks an Oracle CC&B Senior Associate to support client engagements focused on Oracle Customer Care and Billing solutions. You will contribute to configuration, implementation support, and user adoption within the Advisory practice, guiding junior team members while delivering high-quality results.

You will analyze complex issues, manage workstreams, and align solution work with broader project objectives, leveraging critical thinking and adaptability in a

Qualifications

• At least a Bachelor's degree.
• 4 to 8 years of experience.
• Oral and written proficiency in English required.

Responsibilities

• Implement Oracle CC&B solutions to support customer billing, meter-to-cash, and revenue processes.
• Configuring system components, workflows, and data structures to align with client operating requirements.
• Analyzing functional requirements and translating them into application design and configuration activities.
• Troubleshooting application issues, testing fixes, and validating outcomes across integrated business processes.
• Supporting client service delivery by managing assigned workstreams and tracking progress against project timelines.
• Preparing solution documentation, process maps, and test scripts for implementation and support activities.
• Reviewing data migration, interface behavior, and transaction processing to identify defects and process gaps.
• Collaborating with senior team members to interpret client needs, refine solution approaches, and guide junior staff

Skills

Oral and written English proficiency

Client communication

Team collaboration

Education

Bachelor's degree

Tools

Oracle CC&B

Oracle CX Revenue Cloud

Job description

The Opportunity

Join our Acceleration Center Manila and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands‑on learning, cutting‑edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As an Oracle CC&B Senior Associate you will support client service engagements focused on Oracle Customer Care and Billing solutions, helping clients improve operational efficiency through configuration, implementation support, and user adoption of business applications within our Advisory practice. As a Senior Associate you will analyze complex issues, manage assigned workstreams, build meaningful client connections, and develop deliverables while strengthening your technical skills and learning to guide junior team members in an environment that values critical thinking and adaptability. In this role at PwC, you will contribute to Oracle application delivery, interpret client needs, support testing and training activities, and help align solution work to broader project objectives within PwC Acceleration Center Manila.

Responsibilities

• Implementing Oracle CC&B solutions to support customer billing, meter-to-cash, and revenue processes
• Configuring system components, workflows, and data structures to align with client operating requirements
• Analyzing functional requirements and translating them into application design and configuration activities
• Troubleshooting application issues, testing fixes, and validating outcomes across integrated business processes
• Supporting client service delivery by managing assigned workstreams and tracking progress against project timelines
• Preparing solution documentation, process maps, and test scripts for implementation and support activities
• Reviewing data migration, interface behavior, and transaction processing to identify defects and process gaps
• Collaborating with senior team members to interpret client needs, refine solution approaches, and guide junior staff

What You Must Have

• At least a Bachelor's degree
• At least 4 to 8 years of experience
• Oral and written proficiency in English required

What Sets You Apart

• Preference for at least one of the following fields of study: Business Administration/Management, Marketing, Commerce, Finance, Management Information Systems, Computer and Information Science
• At least one of the following: Oracle Cloud certification in Lead-to-Revenue or related Oracle Customer Experience (CX) Revenue Cloud applications
• Developing Oracle CC&B configuration knowledge within client service engagements
• Demonstrating experience supporting customer experience and revenue cloud solutions
• Interpreting data to inform recommendations for sales technology activities
• Navigating ambiguity while building client relationships and mentoring junior team members