Optical Sales & Patient Care Specialist

Asian Eye Institute And Laser Centre; Philippines; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

13th-Month Pay

Regular Dayshift

14th-Month Pay

Eye Treatment Benefit including depend

Eyewear/Optical Benefits and Discounts

Perfect Attendance Incentive

HMO Coverage

Life Insurance

Paid Vacation Leaves convertible to现金

Paid Sick Leaves convertible to cash

Educational Assistance Plan

Sponsored trainings and certifications

Performance-based Increase

Retirement Benefit

Job summary

Asian Eye Institute And Laser Centre in the Philippines is seeking an Optical Sales Associate to drive optical revenue growth by serving patients with eyewear, promoting products, and ensuring a smooth end-to-end process from frame merchandising to eyewear provision.

You will meet sales targets, communicate benefits, listen to customers, maintain high service standards, manage inventory with organized stock handling, and assist with interdepartmental collaboration to support operations and

Qualifications

• Must have completed at least two (2) years of college education in any field.
• Preferably with a minimum of two (2) years of experience in sales, customer relations, or a related role.
• Demonstrates a strong understanding of sales principles, techniques, and customer engagement strategies.
• Excellent verbal and written communication skills, with the ability to present information clearly, confidently, and persuasively.
• Customer-focused, with a commitment to delivering exceptional service and ensuring a positive customer experience.

Responsibilities

• A. OPTICAL SALES PERFORMANCE AND CUSTOMER ENGAGEMENT: Meet or exceed sales targets by promoting and selling optical products and services.
• Communicate the availability, uniqueness, and benefits of optical products and services to customers, encouraging their purchase or utilization.
• Listen attentively to customers, understand their needs, and provide information on optical products and services with a focus on enhancing patient care and generating revenue.
• Ensure a high level of customer satisfaction by addressing inquiries, providing solutions, and maintaining professional and ethical standards.
• B. OPTICAL INVENTORY MANAGEMENT: Monitor inventory levels and inform the supervisor or internal team promptly about fast-moving stocks that require replenishment.
• Follow guidelines such as the 5s for optical supplies to ensure organized and efficient stock management.
• Arrange displays and position frames with merchandising and marketing materials to attract and engage customers and enhance product visibility.
• C. OPTICAL OPERATIONS SUPPORT: Document and report complaints and incidents promptly, coordinating closely with the supervisor, internal team, and Finance department as necessary.
• Assist with operations basic issues and concerns related to product supply, sales, inventory, and account payables as directed by the supervisor.
• Support the supervisor with templates such as Operations Management and Complaints and Incidents Management.
• D. OPTICAL SERVICES INTERDEPARTMENTAL COLLABORATION: Collaborate with other departments as needed to ensure seamless patient care and operational efficiency.
• Assist the Customer Services unit with business development initiatives to expand customer base and increase sales opportunities.
• Support the vision screening team during corporate events, contributing to community outreach and brand visibility.
• E. OPTICAL SERVICES BACKUP AND ADMINISTRATIVE SUPPORT: Serve as backup for the Associate, Optical Technician when needed, assisting with technical aspects of optical services.
• Assist the Associate, Optical Sales (Admin) with clerical tasks as required to maintain smooth departmental operations.

Skills

Sales experience

Customer relations

Communication

Education

Two years of college education

Job description

Asian Eye Institute And Laser Centre in the Philippines is seeking an Optical Sales Associate to drive optical revenue growth by serving patients with eyewear, promoting products, and ensuring a smooth end-to-end process from frame merchandising to eyewear provision.

You will meet sales targets, communicate benefits, listen to customers, maintain high service standards, manage inventory with organized stock handling, and assist with interdepartmental collaboration to support operations and