Operator, Surveillance

Solaire Resort; Quezon City; On-site; PHP 300,000 - 600,000; Full time

Job summary

Solaire Resort in Quezon City is seeking a vigilant Surveillance Officer to safeguard casino operations. You will monitor gaming and cash-handling areas, review footage, and report any irregular or unlawful activities to Surveillance Management.

The role requires a bachelor's degree, strong analytical skills, proficiency in Microsoft Office, and the ability to adapt to new technologies. You will document investigations meticulously and uphold the highest standards of integrity and

Qualifications

• Bachelor’s degree or equivalent required.
• Casino & cash handling experience preferred.
• Strong report writing and documentation skills.
• Proficient in Microsoft Office and Outlook.
• Ability to adapt to new technologies.

Responsibilities

• Safeguard the integrity of casino operations.
• Monitor, identify, and report irregular activities; provide initial findings.
• Report breaches to Surveillance Management.
• Document all activities and incidents with accuracy.
• Review gaming and cash-handling processes for compliance.
• Uphold integrity, confidentiality, and professionalism.
• Review footage to confirm accuracy and avoid omissions.
• Observe gaming and cash areas using IT systems per SOPs.

Skills

Attention to detail

Concentration

Adaptability

Report writing

Education

Bachelor’s degree or equivalent

Tools

MS Office

Outlook

Casino Systems

Job description

Quezon City, Philippines | Posted on 10/27/2026

• Safeguard the integrity of casino operations.
• Monitor, identify, and report any irregular, suspicious, or unlawful activities, providing an initial analysis of findings and ensuring that relevant senior team members are promptly informed.
• Report any actual or suspected breaches of law or authorized procedures to Surveillance Management.
• Accurately document all activities, reviews, incidents, procedural violations, disputes, equipment issues, and any other relevant information in accordance with Surveillance Management directives and established policies and procedures.
• Conduct reviews of gaming and cash-handling operations, as requested by other departments or Surveillance Management, to verify compliance with procedures, confirm that no illegal acts have occurred, and ensure the continued integrity of operations.
• Consistently uphold the highest standards of integrity, confidentiality, and professionalism.
• Review footage and shared information to confirm accuracy and ensure there are no errors or omissions.
• Verify that all completed reviews meet the level of detail and accuracy
• Observing gaming and cash handling areas using advanced IT systems in accordance with standard operating procedures (ACSC, Synectics, etc).

Requirements

• Good working knowledge of Microsoft Office Suite, Outlook, etc.
• Ability to adapt to the introduction of new technologies and systems.
• Ability to concentrate for extended periods of time
• Bachelor’s degree or equivalent.
• Casino & Cash Handling/experience -understanding/detection of illegal activities.
• Report writing; familiar with basic computer applications/window-based operating systems.
• Microsoft applications, knowledge of Casino Systems.