Operations Training & Quality Specialist

Filinvest Business Services Corporation; Pasig; On-site; PHP 400,000 - 600,000; Full time

Job summary

A business services company is looking for an Operations Associate - Training & Quality in Metro Manila, Pasig. This role requires facilitating training programs, conducting performance audits, and preparing performance audit reports. The ideal candidate will engage in regular coaching sessions and collaborate with the Training and Quality Assurance team to enhance service quality. This is a key position for maintaining high operational standards within the organization.

Responsibilities

• Facilitates training programs and conducts performance audits.
• Collects and evaluates audit results, conducts coaching.
• Prepares and presents performance audit reports.

Job description

A business services company is looking for an Operations Associate - Training & Quality in Metro Manila, Pasig. This role requires facilitating training programs, conducting performance audits, and preparing performance audit reports. The ideal candidate will engage in regular coaching sessions and collaborate with the Training and Quality Assurance team to enhance service quality. This is a key position for maintaining high operational standards within the organization.