Operations Supervisor: Lead Team & Service Excellence

Neksjob Philippines; Muntinlupa; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading staffing agency is seeking an Operations Supervisor in Muntinlupa to oversee daily operations and lead a team towards service excellence. Candidates should possess strong leadership skills and experience in managing team performance in a fast-paced environment. The role involves coaching, monitoring productivity, and preparing operational reports. A background in the travel industry is beneficial but not required. This is a full-time on-site position offering the opportunity to develop and enhance team dynamics.

Qualifications

• 1-3 years of experience in a supervisory role.
• Strong leadership skills in a fast-paced environment.

Responsibilities

• Supervise and manage daily team operations.
• Monitor performance, productivity, and service quality.
• Provide coaching and performance feedback.
• Handle escalations and resolve operational issues.
• Ensure compliance with company policies.
• Prepare performance and operations reports.
• Support training and onboarding of new team members.

Education

Bachelor's degree

Job description

A leading staffing agency is seeking an Operations Supervisor in Muntinlupa to oversee daily operations and lead a team towards service excellence. Candidates should possess strong leadership skills and experience in managing team performance in a fast-paced environment. The role involves coaching, monitoring productivity, and preparing operational reports. A background in the travel industry is beneficial but not required. This is a full-time on-site position offering the opportunity to develop and enhance team dynamics.