Operations Supervisor — Drive Daily Ops & Service Quality

Neksjob Philippines; Pasay; On-site; PHP 334,800 - 446,400; Full time

Job summary

A leading recruitment agency in the Philippines is seeking a results-driven Operations Supervisor to oversee daily operations in Pasay. The ideal candidate will possess strong leadership skills and thrive in a fast-paced environment. Responsibilities include supervising a team, monitoring performance and quality, providing coaching, and ensuring compliance with policies. Candidates with a background in the travel industry will have an advantage, but it is not required. This is a full-time position requiring a Bachelor's degree.

Qualifications

• 1-3 years of experience in a supervisory role is preferred.

Responsibilities

• Supervise and manage daily team operations.
• Monitor performance, productivity, and service quality.
• Provide coaching and performance feedback.
• Handle escalations and resolve operational issues.
• Ensure compliance with company policies.
• Prepare performance and operations reports.
• Support training and onboarding of new team members.

Skills

Leadership skills

Performance monitoring

Coaching

Problem-solving

Education

Bachelor's Degree

Job description

A leading recruitment agency in the Philippines is seeking a results-driven Operations Supervisor to oversee daily operations in Pasay. The ideal candidate will possess strong leadership skills and thrive in a fast-paced environment. Responsibilities include supervising a team, monitoring performance and quality, providing coaching, and ensuring compliance with policies. Candidates with a background in the travel industry will have an advantage, but it is not required. This is a full-time position requiring a Bachelor's degree.