Operations Specialist

Insight; Pasig; Hybrid; PHP 360,000 - 520,000; Full time

Benefits offered by this job

HMO on Day 1 for dependents

Hybrid work flexibility up to 30 days/

Pass-through for distributed teams

Job summary

Insight Manila is seeking an Operations Specialist to serve as the single point of contact for orders within Fulfillment Centers. You will acknowledge inquiries, coordinate across departments, build relationships and document processes to ensure accurate fulfillment.

This hybrid role requires 1–2 years in IT or software, strong organizational skills, and proficient MS Office/Excel. Benefit highlights include HMO on Day 1 for dependents and the flexibility to work from another location up to 30

Qualifications

• 1–2 years of IT or software operations experience.
• Self-starter with ability to work independently.
• Strong organization and time-management skills.
• Excellent written and verbal communication.
• Proficient in Microsoft Office; strong Excel skills.

Responsibilities

• Proactively acknowledge and complete daily inquiries and work requests.
• Work inter-departmentally to support and fulfill requests.
• Build and maintain relationships across teams.
• Provide feedback on processes, efficiency, and quality.
• Responsible for accurate documentation.
• Other duties as assigned.

Skills

Communication

Independence

Multitasking

Time mgmt

Tech docs reading

Tools

Microsoft Office

Excel

Job description

Requisition Number: 104683

Operations Specialist

Location:

This is a hybrid opportunity where you will work 1 day in the office, 4 days a week from home.

Insightat a Glance

• 14,000+ engaged teammates globally
• $8.2 billion in revenue in 2025
• Certified as a Great Place to work in 9 Countries in 2025
• Fortune 500 Company (No. 447) in 2025
• Received 25+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people‑first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

About the role

The Operations Specialist will be the single point of contact to Sales and other Insight departments for orders within the Fulfillment Centers. Along the way, you will get to:

• Proactively acknowledge and complete daily inquiries and work requests
• Works inter-departmentally to support and successfully fulfill requests
• Build andmaintainrelationships
• Provide feedback on processes, efficiency, and quality
• Responsible foraccuratedocumentation
• Other duties as assigned

Be AmbITious:

This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

• 1-2 years of relevant work experience within the IT or Software industry.
• The ideal candidate is a self-starter who can work independently.
• They must be an effective multi-tasker with strong organization and time management skills.
• Good communicationskills and the ability to work collaboratively across departments is essential.
• The ability toidentifyand use resources to achieve deliverables is needed.
• The ability to read and understand documents and technical information is critical.
• Must be decisive and be able to support a balanced position between client needs and organizational needs.
• Must be proficient in Microsoft Office and have a strong Excel skillset.

What you can expect

We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight.

Some of our benefits include:

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
• HMO on Day 1 with 2 free dependent.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

About Insight

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight IntelligentTechnology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com

• Founded in 1988 in Tempe, Arizona
• 11,000+ teammates in 19countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
• $8.3 billion in revenue in 2020
• Ranked #409on theFortune 500, #15on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
• 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
• Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work

Today's talent leads to tomorrow's success. Learn about careers at Insight: jobs.insight.com

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight Manila Location: 10F-11F Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605.