Operations & Process Coordinator

Aon Insurance and Reinsurance Brokers Philippines, Inc; Makati; On-site; PHP 320,000 - 460,000; Full time

Job summary

Aon Philippines is seeking an Operations Coordinator to provide day-to-day operational support to the Operations Manager. You will help ensure proper controls, procedures and reporting are in place, and you will implement standard operating procedures across segments.

Job requires strong Excel skills, curiosity in process improvement, and solid stakeholder management. You will contribute to a diverse, global team focused on delivering reliable operations and insights.

Qualifications

• Proven experience in operations or a similar role.
• Curiosity in project management, process improvement, business or related fields.
• Strong Microsoft Excel skills and exposure to data analysis.
• Strong stakeholder management and interpersonal skills.
• Possess personal qualities of integrity, credibility, and dedication.

Responsibilities

• Provide day-to-day support to the Operations Manager to ensure proper controls, procedures and systems.
• Manage issues and queries from segments, uphold standard processes and identify improvement opportunities.
• Design and maintain standard operating procedures for each segment and map handoff points with supporting functions.
• Build strong relationships through regular engagement with segment leaders and internal partners.
• Perform trend analyses and periodic reporting of business and operational performance metrics.

Skills

Operations experience

Project management

Data analysis

Stakeholder management

Integrity and dedication

Tools

Microsoft Excel

Job description

Aon Philippines is seeking an Operations Coordinator to provide day-to-day operational support to the Operations Manager. You will help ensure proper controls, procedures and reporting are in place, and you will implement standard operating procedures across segments.

Job requires strong Excel skills, curiosity in process improvement, and solid stakeholder management. You will contribute to a diverse, global team focused on delivering reliable operations and insights.