Operations & Performance Coordinator

WSP; Pasig; On-site; PHP 335,000 - 670,000; Full time

Job summary

WSP Manila Inc. is seeking an Operations Coordinator to maintain operational efficiency and align teams with organisational goals. You will collect data, track KPIs, and generate reports to inform management decisions and monitor performance.

The role supports business performance reporting, training coordination, and project support across multiple functions within WSP’s GCC Manila team of 600+ professionals, delivering projects in Transport, Buildings, and Environment sectors.

Qualifications

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Attention to detail and problem-solving capabilities.
• Proficiency with office software, project management tools, and data tracking systems.
• Ability to work independently and collaboratively across teams.

Responsibilities

• Business performance reporting.
• HSEQ engagement performance tracking and management.
• Technical competency framework management.
• Training calendar management and coordination.
• Compulsory training compliance monitoring.
• Support and tracking of PM certification process.
• Approved reviewer status audit and review.
• Scheduling of Project Quality Health Checks.
• FTE tracker management.
• Support consistent use of Resource Planner.
• Sales pipeline hygiene management.
• Win/Loss reporting.
• Monitoring client feedback activity.
• Key account performance tracking.
• Support of capability statements and marketing collateral.
• Support of bid collateral library.
• Support of thought leadership content generation and branding initiatives.
• Establishment and maintenance of business unit SharePoint site.
• Tracking of business unit reward and recognition program.
• Support of continuous improvement initiatives.
• Strategic initiative tracking and administration.
• Act as a key point of contact to engage with other GCC support functions and the E&E GCC lead

Skills

Organizational skills

Communication

Attention to detail

MS Office / PM tools

Independent and collaborative

Tools

MS Office

Project management tools

Data tracking systems

Job description

WSP Manila Inc. is seeking an Operations Coordinator to maintain operational efficiency and align teams with organisational goals. You will collect data, track KPIs, and generate reports to inform management decisions and monitor performance.

The role supports business performance reporting, training coordination, and project support across multiple functions within WSP’s GCC Manila team of 600+ professionals, delivering projects in Transport, Buildings, and Environment sectors.