Global Operations Coordinator: Data & Process Improvement

WSP in Manila; Pasig; On-site; PHP 279,000 - 469,000; Full time

Job summary

WSP Manila Inc. is seeking an Operations Coordinator to centralize administrative and operational tasks, collect data, and generate KPI reports. You will help align teams with company goals and support continuous improvement initiatives across multiple projects.

The role emphasizes coordinating training, tracking certifications, and managing governance through SharePoint and other PM tools, ensuring efficient, compliant operations in a global engineering context.

Qualifications

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Attention to detail and problem-solving capabilities.
• Proficiency with office software, project management tools, and data tracking systems.
• Ability to work independently and collaboratively across teams.

Responsibilities

• The Operations Coordinator role is essential for maintaining operational efficiency ensuring that teams are aligned with organisational goals and function effectively.
• They act as a central hub for administrative and operational support by collecting operational data, tracking KPIs, and generating reports to inform management decisions and monitor efficiency.
• Business performance reporting.
• HSEQ engagement performance tracking and management.
• Technical competency framework management.
• Training calendar management and coordination.
• Compulsory training compliance monitoring.
• Support and tracking of PM certification process.
• Approved reviewer status audit and review.
• Scheduling of Project Quality Health Checks.
• FTE tracker management.
• Support consistent use of Resource Planner.
• Sales pipeline hygiene management.
• Win/Loss reporting.
• Monitoring client feedback activity.
• Key account performance tracking.
• Support of capability statements and marketing collateral.
• Support of bid collateral library.
• Support of thought leadership content generation and branding initiatives.
• Establishment and maintenance of business unit SharePoint site.
• Tracking of business unit reward and recognition program.
• Support of continuous improvement initiatives.
• Strategic initiative tracking and administration.
• Act as a key point of contact to engage with other GCC support functions and the E&E GCC lead

Skills

Organizational skills

Communication skills

Attention to detail

Office software proficiency

Team collaboration

Tools

SharePoint

Project management tools

Data tracking systems

Job description

WSP Manila Inc. is seeking an Operations Coordinator to centralize administrative and operational tasks, collect data, and generate KPI reports. You will help align teams with company goals and support continuous improvement initiatives across multiple projects.

The role emphasizes coordinating training, tracking certifications, and managing governance through SharePoint and other PM tools, ensuring efficient, compliant operations in a global engineering context.