Operations Officer

BDO Unibank, Inc.; Angeles; On-site; PHP 210,000 - 330,000; Full time

Job summary

BDO Unibank, Inc. in the Philippines is seeking an Operations Officer to oversee daily payment checks and reconcile AR against Cash in Bank in line with banking standards.

You will ensure payments are saved complete and coordinate with teams to resolve discrepancies, reporting to supervisors as needed. The ideal candidate has a bachelor's degree, strong attention to detail, analytical skills, and the ability to work under pressure while maintaining internal controls.

Qualifications

• Bachelor's degree holder.
• Strong attention to detail, accuracy and accountability in financial transactions.
• Solid analytical skills; experience in payment processing, AR issuance and reconciliation.
• Ability to address discrepancies, follow up on unapplied payments, and coordinate with internal teams and external partners.
• Sense of urgency, reliability, and ability to work under pressure to meet daily deadlines.

Responsibilities

• Ensure completeness of payments saved in the common folder for ITO reference.
• Report to the Immediate Supervisor for missing payments or to BESH for IT resolution.
• Prepare the list of direct credit/fund transfer and share with Collection Handlers for reference.
• Reconcile payments made to the bank account and reconcile issued AR against Cash in Bank.
• Ensure new procedures and guidelines are implemented and conduct User Acceptance Tests (UAT) as assigned.

Skills

Attention to detail

Analytical skills

Payment processing

AR reconciliation

Coordination

Deadline-driven

Education

Bachelor's degree

Job description

Job Description:

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise“We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Operations Officer is responsible for daily checking of payments and handling of daily reconciliations of issued Acknowledgment Receipt (AR) against Cash in Bankin line with the Banks standards and requirements.

Key Responsibilities

• Ensure completeness of payments saved in common folder for ITO reference
• Report to the Immediate Supervisor for any missing payments or report to BDOs Enterprise Servces Hub (BESH) for resolution of IT
• Prepare the list of direct credit/fund transfer and share to Collection Handlers for reference and disposition
• Reconcile payments made to BDOIs bank account and reconcile issued AR against Cash in Bank
• Ensure new procedures and guidelines are properly implemented and conduct User Acceptance Tests (UAT) on system-related projects assigned from time to time

Qualifications

• Bachelors’ degree holder
• Must demonstrate strong attention to detail, accuracy, and accountability in handling financial transactions
• Possess solid analytical skills and is experienced in payment processing, AR issuance, and reconciliation, ensuring all transactions are recorded and applied correctly. The role requires strong coordination skills to address discrepancies, follow up on unapplied payments, and work closely with internal teams and external partners.
• Must have a sense of urgency, reliability, and ability to work under pressure are essential to meet daily operational deadlines.
• Must be proactive, adaptable, and committed to maintaining compliance with internal controls and ensuring smooth, error-free operations.

Requirements: