Service Officer

BDO Unibank, Inc.; Puerto Princesa; On-site; PHP 420,000 - 660,000; Full time

Job summary

BDO Unibank, Inc. in the Philippines is seeking a Branch Operations Lead to oversee tellering, cashiering and ATM operations at the branch, ensuring prompt service in line with bank standards.

The role covers end-of-day activities, cash custody, foreign currencies, accountable forms, and branch reporting under strict internal controls. Candidates need at least 5 years in a similar role and strong communication skills. Equal opportunity is emphasized in the company’s policy.

Qualifications

• Graduate of any 4 year degree course.
• With at least 5 years experience as Assistant Cashier in Branch operations in a commercial or universal bank.
• With good communication skills.

Responsibilities

• Performs start and end of day activities.
• Supervises the Cash Services and ATM operations of the branch.
• Acts as the chief custodian of the peso cash, foreign currencies, accountable forms and late checks of the branch.
• Responsible for verifying details and issuance of accountable forms are properly accounted. Assistant for signature / approval.
• Reviews / prepares, approves and submits branch reports. Ascertains completeness, accuracy and prompt and proper dispatch of documents / reports to concerned units. Ensures that discrepancies are reported or resolved on time.

Skills

Good communication skills

Education

4-year college degree

Job description

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BDO Unibank, Inc. is the Philippines’ leading full ‑ service bank , offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer ‑ focused services. Build your career with a trusted industry leader.

Job Summary

The position is primarily responsible for overseeing the daily operations of tellering , cashiering and ATM operations of the Branch. Ensures prompt and efficient service delivery in compliance with the Bank's service standards and internal control.

Responsibilities

Performs start and end of day activities.

Supervises the Cash Services and ATM operations of the branch.

Acts as the chief custodian of the peso cash, foreign currencies, accountable forms and late checks of the branch.

Responsible for verifying details and issuance of accountable forms are properly accounted . Assistant for signature / approval.

Reviews / prepares, approves and submits branch reports. Ascertains completeness, accuracy and prompt and proper dispatch of documents / reports to concerned units. Ensures that discrepancies are reported or resolved on time.

Qualifications

Graduate of any 4 year degree course.

With at least5 years experience as Assistant Cashier in Branch operations in a commercial or universal bank.

With good communication skills.

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.

The BDO, BDO Unibank, and other BDO-related trademarks are owned by BDO Unibank, Inc. BDO Unibank Inc. ® All Rights Reserved.