Product Reconciliation Officer

BDO Unibank, Inc.; Angeles; On-site; PHP 400,000 - 700,000; Full time

Job summary

BDO Unibank, Inc. is looking for a Product Reconciliation Officer to uphold the efficiency and control standards of Product Control Transaction Banking.

The role ensures accuracy, integrity, and timely resolution of financial transactions across retail and corporate banking products. The ideal candidate has a bachelor’s degree with at least 5 years of reconciliation and customer support experience, demonstrating strong attention to detail and analytical thinking, plus effective communication and

Qualifications

• Bachelor's degree in a business-related field or equivalent.
• At least 5 years of reconciliation and customer support experience.
• Strong attention to detail and analytical, problem-solving, and communication skills.

Responsibilities

• Perform end-to-end reconciliation of assigned products including Cashcard, Airtime Reload, ADA/ACA, Regular Payroll, Manager’s Check, Trade Money, and other services.
• Validate daily transaction data against system records and general ledger balances.
• Identify and resolve transaction floats to minimize financial exposure.
• Ensure end-to-end reconciliation accuracy and proper alignment of financial records across products; progress from execution to validation and issue analysis.
• Gather raw files and reports from Data Maintenance Team or other units for reports preparation.
• Escalate system issues, suspicious transactions, and unusual patterns through proper procedures.
• Prepare month-end GL schedules based on balances, ensuring reconciliation alignment.

Skills

Attention to Detail

Analytical Thinking

Problem Solving

Communication & Interpersonal Skills

Planning & Organizing Skills

Education

Bachelor's degree

Job description

Job Description:

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise“We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Product Reconciliation Officer upholds the operational efficiency and control standards of Product Control Transaction Banking by ensuring the accuracy, integrity, and timely resolution of financial transactions across assigned retail and corporate banking products.

Key Responsibilities

• Perform end to end, timely, and accurate reconciliation of assigned products, including Cashcard, Airtime Reload, ADA/ACA, Regular Payroll, Manager’s Check, Trade Money, BDONB Outsourced Services and other related services.
• Validate the completeness and reliability of daily transaction data and ensure alignment with system records and general ledger balances.
• Ensure prompt identification, investigation, and elimination of transaction floats to minimize financial exposure.
• Ensure end‑to‑end reconciliation accuracy, timely float resolution, compliance with internal controls, and proper alignment of financial records across assigned products. As the role progresses from Staff levels to Officer‑levels, responsibilities expand from execution to validation, issue analysis, and workflow coordination.
• Gather raw files and reports from Data Maintenance Team or different units that will be needed for the preparation of product, client, and unit required reports.
• Escalate system‑related issues, suspicious transactions, and unusual patterns through proper Problem Report procedures.
• Prepare complete and accurate month‑end GL schedules based on Statement of Condition balances, ensuring reconciliation alignment.

Qualifications

• Bachelors’ degree holder (Preferably Business‑related course graduate)
• Has at least 5 years of relevant reconciliation and customer support services experience
• Demonstrates Attention to Detail, Analytical Thinking, Problem Solving, Communication & Interpersonal Skills, Planning & Organizing Skills

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 30937