Operations Manager/Supervisor

Kambal Inasal Foods Corporation; Quezon City; On-site; PHP 781,000 - 1,228,000; Full time

Job summary

A prominent food service company in Quezon City is seeking an Operations Oversight professional to enhance restaurant and branch efficiency. Responsibilities include supervising daily operations, ensuring compliance with standards, managing sales and profitability, and maintaining food safety protocols. Candidates should have a Bachelor's degree and 2-5 years of multi-branch operations experience, showcasing strong leadership and analytical skills. Willingness to travel is required, and the position is full-time on-site.

Qualifications

• Bachelor's degree in Business Administration, Hospitality Management, or related field.
• 2-5 years of experience in restaurant or multi-branch operations management.
• Strong leadership and people management skills.
• Excellent analytical and problem-solving abilities.
• Strong understanding of inventory, cost control, and financial reporting.
• Willing to travel between branches.

Responsibilities

• Supervise daily operations across departments for efficiency.
• Ensure compliance with policies, food safety, and local regulations.
• Monitor sales, costs, and develop strategies for profitability.
• Provide operational support to franchisees and oversee training.
• Ensure adherence to food preparation standards and quality control.
• Provide operational support and guidance to franchisees (if applicable).
• Ensure franchise compliance with company standards.
• Review Daily Sales Reports (DSR), inventory reports, and expense reports.

Skills

Leadership skills

Analytical skills

Problem-solving

Inventory management

Cost control

Problem solving

Travel willingness

Education

Bachelor’s Degree in Business Administration or related field

Job description

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time

Job Description

Operations Oversight

• Supervise daily operations of all departments to ensure smooth and efficient company performance.
• Ensure strict compliance with company policies, SOPs, food safety standards, and local regulations.
• Conduct operational audits.
• Monitor store cleanliness, food quality, service standards, and overall customer experience.

Sales & Profitability Management

• Monitor daily sales, cost of goods, labor cost, and operating expenses.
• Develop strategies to improve store sales and profitability.
• Analyze sales reports and identify areas for improvement.
• Ensure proper inventory management and minimize wastage.
• Lead, coach, and supervise Store Supervisor/s and Department Heads.
• Oversee training, performance evaluation, and disciplinary actions.
• Promote a culture of accountability, teamwork, and high performance.

Franchise & Branch Support

• Provide operational support and guidance to franchisees (if applicable).
• Ensure franchise compliance with company standards.
• Assist in resolving operational issues and customer concerns.
• Review Daily Sales Reports (DSR), inventory reports, and expense reports.
• Ensure accurate documentation and timely submission of required reports.
• Implement cost-control measures to protect company margins.

Quality Control & Food Safety

• Ensure strict adherence to food preparation standards.
• Monitor commissary coordination and supply chain efficiency.
• Conduct spot checks on product consistency and portion control.

Qualifications

• Bachelor’s Degree in Business Administration, Hospitality Management, or related field.
• At least 2–5 years of experience in restaurant or multi-branch operations management.
• Strong leadership and people management skills.
• Excellent analytical and problem-solving abilities.
• Strong understanding of inventory, cost control, and financial reporting.
• Willing to travel between branches.