Operations Manager/Supervisor

Cleanmatic Services Inc.; Manila; On-site; PHP 334,800 - 558,000; Full time

Job summary

A leading service company in Manila is seeking an experienced Operations Manager to oversee business activities and optimize processes for efficiency. The ideal candidate should have a Bachelor's degree and at least two years of relevant experience. Key responsibilities involve managing resources, ensuring compliance, and leading teams to enhance productivity and customer satisfaction. Strong leadership and communication skills are critical for success in this role that requires immediate start and a flexible schedule.

Qualifications

• 4-year college graduate in any related field required.
• Minimum of 2 years experience as Operations Manager.
• Strong leadership and communication skills are essential.

Responsibilities

• Oversee operations team and manage cross-departmental collaboration.
• Evaluate performance using key performance indicators (KPIs).
• Conduct audits and participate in client meetings for operational concerns.

Skills

Leadership skills

Communication skills

Performance monitoring

Education

Bachelor's degree in a related course

Job description

On-site - Manila 1-3 Yrs Exp Bachelor Full-time

Job Description

Job summary

Overseeing day to day business activities, optimizing processes for efficiency, managing resources (budget, staff, materials), ensuring quality and compliance, and leading teams to align operations with strategic goals across various departments like production, logistics, and customer service. Key responsibilities include strategic planning, performance monitoring (KPIs), budget management, staff training, process improvement, and cross-functional collaboration to enhance productivity, profitability, and customer satisfaction.

JOB DESCRIPTION:

• Oversee operations team: Operations, HR and Recruitment Head Office and Satellite office.
• Evaluating operations team members performance by tracking key performance indicators (KPIs).
• Collaborate with Operations, HR and Recruitment department for all areas of improvement as future advantage of the operations team.
• Perform other strategic plans for operations team.
• Creating, updating and alignment of operations process, modules, reference etc.
• Generate operation reports to management.
• Company (head office and field) service performance
• Field personnel performance
• Project performance
• Business continuity enhancement and development.
• Perform field operations audit (random) for validation.
• Attend to client meetings for operational concern.

QUALIFICATIONS:

• Must be (4) Four-year College graduate in any related course.
• Must have 2 years and up experience as Operations Manager.
• Experienced in the position is an ADVANTAGE.
• Confident and with strong leadership skills.
• Can handle and lead a team with confidence.
• Good communication skills both oral and written.
• Can work Monday to Saturday schedule (half-day)
• Can start immediately once hired.
• Background in Manpower Company is an advantage (Janitorial/Housekeeping/Manpower) but not a requirement.