Operations Manager

Stretch Distribution Inc.; Quezon City; On-site; PHP 900,000 - 1,350,000; Full time

Job summary

Stretch Distribution Inc. is seeking an Operations Manager focused on Sales to connect daily business operations, logistics, customer service, and commercial sales execution.

You will help sales teams achieve revenue targets while ensuring seamless fulfilment, effective inventory control, customer satisfaction, and operational efficiency. The role requires leading cross-functional teams across sales, finance, customer support and warehouse, and managing budgets and performance metrics.

Qualifications

• Experience in sales operations, commercial operations, logistics, fulfilment, or related management role.
• Ability to lead and develop sales or operations teams.
• Strong understanding of sales metrics, revenue pipelines, inventory and order fulfilment.
• Excellent analytical and problem-solving skills with data-driven improvements.
• Strong communication and stakeholder management across sales, finance, customer service and warehousing.
• Experience managing budgets, costs, margins, and performance targets.
• Knowledge of commercial standards, company policies and regulatory compliance.

Responsibilities

• Oversee, coach, and support sales representatives and agents to achieve regional revenue targets.
• Monitor sales KPIs, conversion rates, pipeline performance, and revenue results.
• Coordinate sales strategies with senior management and customer retention initiatives.
• Align inventory, order processing and warehousing with sales volume.
• Streamline order-to-delivery logistics to support timely distribution and customer experience.
• Manage cross-functional workflows across sales, finance, customer support and warehouse.
• Manage operational budgets, costs, and margins to maximise profitability.
• Analyse sales data and reports to identify bottlenecks, risks, and growth opportunities.
• Lead hiring, performance reviews, and training for operational and sales personnel.
• Ensure adherence to company policies and regulatory standards.

Skills

Sales operations

Leadership

Analytics

Stakeholder management

Budgeting

Inventory management

Logistics

Fulfilment

Job description

About the role

As an Operations Manager focused on Sales, you will connect daily business operations, logistics, customer service, and commercial sales execution. You will help sales teams achieve revenue targets while ensuring seamless fulfilment, effective inventory control, customer satisfaction, and operational efficiency.

Key responsibilities

• Oversee, coach, and support sales representatives, account executives, and commercial agents to achieve regional revenue targets.
• Monitor sales KPIs, conversion rates, pipeline performance, and revenue results.
• Coordinate sales strategies and customer retention initiatives with senior management.
• Align inventory management, order processing, and warehousing activities with incoming sales volume.
• Streamline order-to-delivery logistics to support timely distribution and a positive customer experience.
• Manage cross-functional workflows across sales, finance, customer support, and warehouse teams.
• Manage operational budgets, costs, and sales margins to maximise profitability.
• Analyse sales data and operational reports to identify bottlenecks, risks, and growth opportunities.
• Lead hiring, performance reviews, and training programmes for operational and sales personnel.
• Ensure adherence to company policies, local commercial standards, and regulatory requirements.

What we're looking for

• Experience in sales operations, commercial operations, logistics, fulfilment, or a related management role.
• Demonstrated ability to lead and develop sales or operations teams.
• Strong understanding of sales performance metrics, revenue pipelines, inventory management, and order fulfilment.
• Excellent analytical and problem-solving skills, with the ability to translate operational data into practical improvements.
• Strong communication and stakeholder management skills across sales, finance, customer service, and warehouse functions.
• Experience managing budgets, costs, margins, and performance targets.
• Knowledge of commercial standards, company policies, and regulatory compliance requirements.
• Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.