Operations Manager

Globalmedicalva

Quezon City

On-site

PHP 1,054,822 - 1,263,469

Full time

14 days+

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Benefits offered by this job

Free Training

Paid Time Offs

HMO Coverage

Performance-Based Increase

Permanent Work From Home

Job summary

A healthcare solutions company is seeking an Operations Manager to ensure high service standards are maintained. This role involves developing teams, ensuring quality control, and strategizing for growth. Candidates should have 3-5 years of relevant experience, excellent interpersonal and analytical skills, and be proficient in English. Experience in US healthcare and remote work is preferred. A salary of up to $1800 monthly is offered, along with additional benefits and permanent work-from-home opportunities.

Qualifications

3-5 years of experience as an Operations Manager.
Open to working night shifts.
US Healthcare experience is a must.

Responsibilities

Ensure high standard of service delivery to clients.
Develop and lead top-performing teams via coaching.
Monitor KPIs and perform quality control.

Skills

Excellent Interpersonal skills

Strong analytical and project management skills

High proficiency in English

Ability to handle multiple tasks

Experience working remotely

Tools

Microsoft Office Systems

GSuite

Job description

Operations Manager Overview

The Operations Manager is responsible for ensuring that a high standard of service is delivered to clients through the effective and efficient use of strategies and other resources. You must apply a wide range of tools to plan, analyze, and oversee the department’s performance to ensure development.

Tasks

Helping in promoting the company culture that encourages top performance and high morale
Developing and leading the top-performing teams by extensive and consistent coaching
Ensuring internal processes are being implemented and adhered to by performing quality control and monitoring KPIs
Training and supporting the operations planning process, ensuring that all team members are equipped to perform the job
Planning and executing strategic initiatives to achieve growth through customer focus and collaboration, driving revenue volume through targeted business plans
Creating and monitoring projects for the team while supporting the CEO and the executive team’s vision and process ideals
Supporting all functions of the business to work together

Qualifications

At least 3-5 years of proven experience as an Operations Manager
Experience working remotely is Highly Preferred
Excellent Interpersonal skills – ability to build relationships quickly; to gain respect and influence with key clients or internal business contacts
Ready to handle a myriad of tasks depending on business needs
Highly proficient in the English Language (Both written and oral)
Intermediate skills with Microsoft Office Systems and GSuite
Strong analytical and project management skills with a focus on flawless execution and attention to detail
US Healthcare Experience is a Must
Medical experience is preferred
Open to working night shifts

Minimum System Requirements

PRIMARY SYSTEM
- Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
- Computer Memory/RAM: 8.00 GB
- Computer Operating System: At least Windows 11 64-bit or macOS Ventura
- Headset: Any USB-type headset with noise‑cancelling feature
- Camera: Capable of a clear and crisp video output
BACK‑UP SYSTEM
- OPTION 1 (BACKUP SYSTEM):
  - Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
  - Computer Memory/RAM: 8.00 GB
  - Computer Operating System: at least Windows 11 64-bit or macOS Ventura
  - Headset: Any USB-type headset with noise‑cancelling feature (Optional)
- OPTION 2 (POWER SUPPLY - UPS):
  - Must be capable of powering your work station for at least 3 hours
  - Typically a device with 240Wh or higher will be sufficient
  - Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
PRIMARY INTERNET CONNECTION
- DSL / Fiber Connection – Minimum of 100mb/s contracted
BACK‑UP INTERNET CONNECTION
- Minimum of 20mb/s (Cell)

Recommended System Requirements

PRIMARY SYSTEM
- Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
- Computer Memory/RAM: 16.00 GB
- Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
- Headset: Any USB-type headset with noise‑cancelling feature
- Camera: Capable of a clear and crisp video output
BACK‑UP SYSTEM
- OPTION 1 (BACKUP SYSTEM):
  - Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
  - Computer Memory/RAM: 16.00 GB
  - Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
  - Headset: Any USB-type headset with noise‑cancelling feature
  - Camera: Capable of a clear and crisp video output
- OPTION 2 (POWER SUPPLY - UPS):
  - Must be capable of powering your work station for at least 3 hours
  - Typically a device with 240Wh or higher will be sufficient
  - Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
PRIMARY INTERNET CONNECTION
- DSL / Fiber Connection – Minimum of 500mb/s contracted
BACK‑UP INTERNET CONNECTION
- Minimum of 20mb/s (Cell or wired)