Operations Manager

Seamless Assist; Manila; Remote; PHP 779,000 - 1,038,000; Full time

Job summary

Seamless Assist is seeking an Operations Manager to lead remote teams across business operations, focusing on systems, processes, and data-driven decision making. You will help hire, onboard, and align a distributed team while maintaining SOPs and dashboards.

The role emphasizes AI fluency with tools like Claude, ChatGPT, Gemini, and Notion AI to streamline workflows and reporting. Strong organization and communication are essential.

Qualifications

• University degree (any field).
• 2+ years in an operations, business management, or similar role.
• English B2+ — written and spoken.
• Intermediate AI fluency — uses operations-related AI tools daily.
• Familiar with CRM and project management tools.
• Organized, proactive, and comfortable making decisions independently.

Responsibilities

• Build and maintain SOPs for the team.
• Spot what's not working and fix it — don't wait to be asked.
• Make sure tools and platforms are being used correctly across the team.
• Help with hiring, onboarding, and keeping the team on track.
• Run team meetings and keep everyone aligned.
• Support and guide team members when they need help.
• Track invoices, billing, and vendor payments.
• Manage relationships with vendors and service providers.
• Keep contracts, licenses, and compliance documents up to date.
• Build dashboards and reports that show how the business is doing.
• Share clear, simple updates with leadership on a regular basis.
• Support planning sessions with data and operational context.
• Use AI to write SOPs, summarize meetings, draft reports, and handle research faster.

Skills

Operations management

Team leadership

AI tools daily

English B2+

CRM tools

PM tools

Education

University degree

Tools

Claude

ChatGPT

Gemini

Notion AI

ClickUp AI

Zapier

Make

Google Sheets

Airtable

Loom

Slack

Asana

ClickUp

Job description

Operations Manager

One role. Explore the available locations and their requirements.

Requirements, working hours, and compensation can vary by location. Review the selected posting below.

Field Details

Sector Business Operations — Remote Teams / Small Business / Service Companies

Education University degree required

Experience 2+ years in an operations or business management role

AI Fluency Intermediate — uses operations-related AI tools daily

Rate $10/hr - Max TBD

What They Do

Systems & Processes

Build and maintain SOPs so the team knows how to do things the right way

Spot what's not working and fix it — don't wait to be asked

Make sure tools and platforms are being used correctly across the team

Team & People

Help with hiring, onboarding, and keeping the team on track

Run team meetings and keep everyone aligned

Support and guide team members when they need help

Finance & Vendors

Track invoices, billing, and vendor payments

Manage relationships with vendors and service providers

Keep contracts, licenses, and compliance documents up to date

Reporting & Results

Build dashboards and reports that show how the business is doing

Share clear, simple updates with leadership on a regular basis

Support planning sessions with data and operational context

AI Tools in Daily Work

Use AI to write SOPs, summarize meetings, draft reports, and handle research faster

Tools expected: Claude, ChatGPT, Gemini — for writing, summarizing, and decision support

Tools expected: Notion AI, ClickUp AI — for task management, documentation, and planning

Tools expected: Zapier / Make — for automating repetitive operational tasks

Tools expected: Google Sheets + AI plugins, Airtable — for dashboards and tracking

Tools expected: Loom — for async team communication and process walkthroughs

Tools expected: Slack + AI integrations — for team coordination and follow-up

Requirements

University degree (any field)

2+ years in an operations, business management, or similar role

English B2+ — written and spoken

Intermediate AI fluency — uses operations-related AI tools daily, not just occasionally

Familiar with CRM and project management tools

Organized, proactive, and comfortable making decisions independently

Preferred

Experience supporting a founder or executive in a remote setting

Experience managing vendors, contractors, or remote team members

Familiarity with basic finance tracking — invoices, billing, expenses

Background in fast-growing or remote-first companies

Tools & Platforms

Project management: Asana, ClickUp, Notion, Trello, or similar

CRM: Go High Level, HubSpot, or similar

Automation: Zapier, Make, or similar

Communication: Slack, Zoom, Google Meet

Productivity: Google Workspace or Microsoft Office

AI tools: Claude, ChatGPT, Gemini, Notion AI, ClickUp AI

Reporting: Google Sheets, Airtable, or similar

90-Day Success Markers

All key processes are documented in clear, easy-to-follow SOPs

A KPI dashboard is live and updated without being asked

At least one repetitive task has been automated

Leadership is spending less time on day-to-day operational decisions

Vendor and finance records are clean and current