Operations & Finance Manager

Interrupt Media; Philippines; On-site; PHP 1,000,000 - 1,500,000; Full time

Job summary

Interrupt Media is seeking an Operations & Finance Manager to build structured, AI-assisted systems across Marketing, Operations, and Client Services. You will own workflows, SOPs, and multi-department execution with lighter finance visibility work layered on top.

Expect clear revenue/margin visibility and rigorous process enforcement to drive growth. The role emphasizes operational design, automation, and cross-team coordination, with a Monday–Friday schedule and alignment to time zones.

Qualifications

• 3–6+ years in Operations or RevOps within an agency, digital marketing, or online/tech business.
• Experience managing workflows, SOPs, or projects across multiple departments.
• Working understanding of revenue, margin, and utilization tracking.
• Experience in agency or service-based business models is a plus.
• Highly organized and process-driven.
• AI-forward mindset; comfortable using AI-assisted tools.
• Proficiency with Claude Code or similar AI coding tools.

Responsibilities

• Develop, document, and optimize internal workflows and SOPs across departments.
• Monitor team utilization and capacity planning.
• Support recruitment operations including onboarding.
• Implement and maintain operational tools and automation systems.
• Identify inefficiencies and recommend improvements.
• Provide structured reporting to leadership on performance and risks.
• Oversee executive calendars, meetings, and communications.
• Assist in travel planning, documentation, and vendor coordination.

Skills

Operations experience

RevOps exposure

AI/automation mindset

Organizational skills

Cross-functional

Tools

Claude Code

Job description

We are seeking a high-output, execution-focused Operations & Finance Manager to bring structure, visibility, and accountability across Interrupt Media.

This is an operations-heavy role. You will own workflows, SOPs, cross-departmental execution, and reporting across the business, with lighter, AI-automated finance visibility work layered on top. This is not a bookkeeping, accounting, or finance-department role, and it is not executive support or high-level strategy. The focus is building systems, enforcing process, and ensuring execution across Marketing, Operations, and Client Services.

This role owns the day-to-day operational and financial systems of the business, ensuring:

• Clear visibility into revenue, margin, and utilization
• Consistent execution of workflows and SOPs

Core Responsibilities

1. Operations Management

• Develop, document, and optimize internal workflows and SOPs across departments, not just finance/accounting processes.
• Monitor team utilization and capacity planning.
• Support recruitment operations including coordination with hiring managers and onboarding.
• Implement and maintain operational tools and automation systems.
• Identify inefficiencies and recommend operational improvements.
• Provide structured reporting to leadership on performance and risks.

2. Finance Operations (lighter scope, AI-assisted)

• Maintain financial dashboards and reports for executive visibility into revenue, margin, and utilization.
• Oversee client billing and invoicing accuracy and timeliness.
• Monitor cash flow and support budgeting/forecasting initiatives.
• Use AI and automation tools to streamline financial reporting and reduce manual finance work.

3. Executive Support

• Manage executive calendars, scheduling, and meeting coordination across time zones.
• Coordinate internal and external meetings, including client and partner calls.
• Prepare meeting agendas, documentation, and follow-up summaries.
• Manage executive inbox organization and prioritization.
• Draft and edit communications on behalf of leadership.

4. Administrative & Coordination Support

• Track key action items and ensure timely follow-through.
• Organize and maintain digital files, reports, and documentation.
• Support contract preparation and document routing.
• Assist in travel planning and logistics coordination (if applicable).
• Support vendor communication and coordination.

5. Operational Assistance

• Assist in preparing reports, presentations, and internal updates.
• Track strategic projects and milestone timelines.
• Help ensure leadership priorities are executed efficiently.

What Success Looks Like (First 60 Days)

• Standardized and documented workflows across key cross-departmental processes
• Clear visibility into revenue, margin, and utilization
• Accurate and consistent reporting systems in place
• Reduced operational inefficiencies and manual work through the development of AI apps and agents that enhance team productivity
• Leadership has real-time clarity into business performance

Qualifications

• 3-6+ years in Operations or RevOps within an agency, digital marketing, or online/tech business. This is not primarily an accounting, bookkeeping, or finance-department role, and candidates whose experience is confined to finance/accounting process ownership will not be a fit.
• Demonstrated experience managing workflows, SOPs, or projects across multiple departments (not limited to finance).
• Working understanding of revenue, margin, and utilization tracking, enough to build and maintain visibility, not run the finance function.
• Experience in agency or service-based business models is a plus.
• Highly organized and process-driven.
• Comfortable working in fast-paced, evolving environments.
• AI-forward mindset (automation, systems thinking).
• Proficiency with Claude Code or the ability to become proficient quickly is required. Candidates should be comfortable using AI-assisted development and automation tools to build workflows, document processes, and improve operational efficiency.

Work Schedule and Compensation

• Typical Shift: Monday to Friday, US Pacific Timezone