Operations Manager

Dermcare Inc.; Cebu City; On-site; PHP 420,000 - 540,000; Full time

Benefits offered by this job

Birthday Leave

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Job summary

Dermcare Inc. in Cebu City is seeking an on-site Manager with 1-3 years of experience and a Bachelor's degree to oversee Area and Branch Managers at SM Store Cebu. You will drive performance, ensure standards, and build strong relationships with store teams and partners.

The role emphasizes coaching, governance, and coordination with support leads to meet financial targets and deliver value to customers in a busy retail/healthcare setting.

Qualifications

• 1–3 years of experience managing area or branch operations.
• Bachelor's degree required.
• On-site role in Cebu City, Philippines.

Responsibilities

• Coaches Area Managers to enhance leadership and skills in sales, problem solving, and people management.
• Represents the company in meetings with lessors and Board Meetings/MANCOM monthly.
• Conducts ocular visits to ensure stores meet corporate standards and track progress.
• Collaborates with Support Department Heads to align programs and goals.
• Monitors internal controls including cash deposits, inventory, and stock security.
• Ensures compliance with timekeeping, uniform, and employee discipline.
• Reviews adherence to SOPs and evaluates bed/treatment area utilization against financial goals.

Skills

People management

Negotiation skills

Sales and marketing

Customer relationship management

Education

Bachelor's degree

Job description

On-site - Cebu 1-3 Yrs Exp Bachelor Full-time

Job Description

Government Mandated Benefits

Professional Development

Job Training

Birthday Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave

• Monitors Area Managers/Branch Managers who need skill upgrading, advanced knowledge on problem solving, decision making, customer relationship management, negotiation skills, sales and marketing skills, people management, etc.
• Conducts coaching/mentoring for Area Managers/Branch Managers to enhance this knowledge/skills and overall competencies to deliver better results/performance.
• Represents the company in meetings with Lessors; Board Meeting/MANCOM once a month, conventions, etc.
• Conducts ocular visits to ensure all stores are within corporate standards and to check competitors and other progress of strategic plans.
• Collaborates with the Support Department Heads to ensure that programs/goals are properly aligned and executed.
• Closely monitors the respective Area Manager to ensure that all internal controls are carried out by each team, such as:
• Sales deposit of cash or non-cash transactions.
• Inventory control of retail/store use products, expiry date of stocks, proper use of clinic supplies, and security of stocks.
• Compliance with company policies and procedures on timekeeping, uniform, and employee discipline.
• Proper execution of DPO/DOLE/BIR and other government agencies’ policies.
• Checks regularly with the Area Managers/Branch Managers on the correct implementation/execution of the intended operations standard operating procedures and policies.
• Reviews from time to time if Quality Service Standards/Procedures are implemented by the store personnel.
• Reviews the productive utilization rate of beds/treatment areas to meet financial goals and deliver value to customers.

Working Location

SM Store Cebu. SM City Cebu, Cebu City, 6000 Cebu, Philippines