Operations Manager

Tarlac Black Gold Petroleum Corporation; Bulacan; On-site; PHP 1,800,000 - 2,600,000; Full time

Job summary

Tarlac Black Gold Petroleum Corporation is seeking an Operations Manager to oversee 60 fuel retail forecourts across Luzon, directing a workforce of approximately 350 and reporting to the Board.

You will implement SOPs, controls, and cost management while driving service standards, safety, and EBITDA targets across the network.

Qualifications

• Executive Experience: Minimum of 5 years leading multi-unit operations.
• Network Scope: Experience managing multi-site networks.
• Operational Discipline: Process-driven with SOPs, inventory controls and audits.
• Board-Level Communication: Experience presenting metrics to boards or owners.
• Mobility & Field Presence: Willing to travel across Luzon.

Responsibilities

• Operational Command & Process Control: Enforce operating systems across 60 forecourts with consistency.
• Territory Leadership & People Management: Lead regional Retail Territory Managers and 350+ staff.
• Board Governance & Strategic Reporting: Deliver monthly operational reviews and financial summaries to the Board.

Skills

Executive leadership

Multi-site operations

Operational discipline

Board communication

Mobility/travel

Job description

Operations Manager – Fuel Retail Operations

Location: Luzon, Philippines (Head Office & Field Oversight: Ilocos Norte to Cavite)

Work Arrangement: Full-Time | On-Site

Direct Reports: Retail Territory Managers, Administrative Officers

Total Workforce: ~350 Employees across 60 Sites

Compensation: Executive Base Salary + Performance-Based Profit Sharing

Executive Summary

We are seeking a seasoned, process-oriented Manager to assume operational and commercial command of our expanding fuel retail network. Overseeing 60 retail fuel stations across Luzon—spanning from Ilocos Norte to Cavite—this leader will manage a direct team of Retail Territory Managers and an overall workforce of approximately 350 personnel.

The OM will hold direct accountability for network-wide operational discipline, customer service standards, forecourt safety, and bottom-line delivery.

The OM will establish rigorous operational controls, institutionalize standard operating procedures (SOPs), and drive operational efficiency across every site.

Key Responsibilities

1. Operational Command & Process Control

• Enforce operating systems across all 60 forecourts, ensuring absolute consistency in service delivery, sales performance, and operational uptime.
• Oversee wet-stock management, fuel inventory reconciliation, and product loss/shrinkage mitigation protocols across all locations.
• Institute regular site audit frameworks, preventive maintenance schedules, and mystery shopper programs to maintain brand and service integrity.

2. Territory Leadership & People Management

• Provide direct leadership, coaching, and accountability to regional Retail Territory Managers, ensuring regional targets roll up into company-wide objectives.
• Foster a culture of accountability, operational discipline, and performance-based reward across a field team of 350+ station personnel.
• Standardize station-level hiring, onboarding, training, and retention practices to reduce forecourt turnover and build operational bench strength.
• Manage operational budgets, cost-to-serve metrics, and site operating expenses to sustain and expand monthly EBITDA targets.
• Monitor throughput volumes, margins, and operational overhead, quickly diagnosing and correcting underperforming sites.
• Identify high-impact operational efficiencies and supply-chain cost savings across the station network.

4. Board Governance & Strategic Reporting

• Serve as the primary operational liaison to the Board of Directors, delivering transparent, data-backed monthly operational reviews, financial summaries, and risk assessments.
• Translate corporate strategy into clear, executable operational scorecards for field management.
• Recommend high-ROI capital expenditures, site retrofits, or territory realignments based on ground-level operational data.

Candidate Profile

• Executive Experience: Minimum of 5 years of proven management experience leading multi-unit, decentralized operations. Background in fuel retail, energy distribution, convenience retail, or high-volume multi-unit networks is strongly preferred.
• Network Scope: Demonstrated track record managing multi-site operations.
• Operational Discipline: Deeply process-driven with hands‑on experience designing, implementing, and enforcing standardized operational protocols, inventory controls, and operational audit systems.
• Board-Level Communication: Polished presentation and analytical skills, with extensive experience presenting operational and financial metrics directly to board members or business owners.
• Mobility & Field Presence: Willing and able to travel extensively across the retail footprint (Luzon).