Operations Lead - KPIs, Training & Client Success

UpSkill MNL; Quezon City; On-site; PHP 335,000 - 670,000; Full time

Job summary

A leading company in employee management is seeking a qualified candidate to monitor attendance and performance, conduct training, and ensure team compliance. Ideal candidates should have a degree in Business Management, possess sales experience, and demonstrate strong leadership and communication skills. Working primarily at Galleria Corporate Center in Quezon City, this role offers a unique opportunity to lead and manage operational strategies effectively.

Qualifications

• Candidates must have a two- or four-year degree in Business Management or any courses related.
• Has experience in Sales.
• Has experience handling people.
• Ability to demonstrate and uphold good leadership, delegate tasks, administrative management, and organizational skills.
• Knowledgeable in MS Office, Google Documents, email reverting, etc.
• Has strong written and oral communication skills.

Responsibilities

• Monitor attendance, activity implementation, and performance evaluation.
• Conduct product demonstration and presentation, if needed.
• Check Daily Time Record (DTR), weekly liquidations, and revolving fund replenishment.
• Ensure completeness of hiring requirements.
• Train all direct reports and front-liners in client product knowledge and product promotion skills.
• Ensure team compliance with agreed KPIs.
• Establish an outstanding relationship with the principal.
• Demonstrate good operational control and effective strategy implementation.
• Preparation of weekly or monthly reports, market situation, and other client requirements.
• Checking employee inventory needs and monitoring requisition.
• Effective implementation of workplace policies, guidelines, goals, and objectives.
• Attend client coordination meetings.
• Regular area visits and work with the Product Representatives.
• Cascading instructions and directions of the company.
• Should be on top of the operation and situations.

Job description

A leading company in employee management is seeking a qualified candidate to monitor attendance and performance, conduct training, and ensure team compliance. Ideal candidates should have a degree in Business Management, possess sales experience, and demonstrate strong leadership and communication skills. Working primarily at Galleria Corporate Center in Quezon City, this role offers a unique opportunity to lead and manage operational strategies effectively.