Operations Leader: Drive KPIs, Team Growth & Client Ops

UpSkill MNL; Cagayan de Oro; On-site; PHP 180,000 - 280,000; Full time

Job summary

A dynamic training and development company based in Cagayan de Oro is seeking a qualified individual to monitor staff performance, conduct trainings, and ensure compliance with key performance indicators. Candidates must hold a degree in Business Management, have a strong sales background and demonstrate effective leadership skills. The role involves interacting with clients, training employees in product knowledge, and managing operational processes effectively. This is a key position requiring strong organizational and communication skills.

Qualifications

• Two- or four-year degree in Business Management or related course required.
• Experience in Sales is mandatory.
• Experience in handling people is necessary.

Responsibilities

• Monitor staff attendance and performance evaluations.
• Conduct product demonstrations and presentations as needed.
• Ensure completeness of hiring requirements.
• Train staff in client product knowledge and promotion skills.
• Ensure compliance with KPIs and operational control.

Skills

Leadership skills

Sales experience

Administrative management

Organizational skills

MS Office proficiency

Strong communication skills

Education

Degree in Business Management or related field

Job description

A dynamic training and development company based in Cagayan de Oro is seeking a qualified individual to monitor staff performance, conduct trainings, and ensure compliance with key performance indicators. Candidates must hold a degree in Business Management, have a strong sales background and demonstrate effective leadership skills. The role involves interacting with clients, training employees in product knowledge, and managing operational processes effectively. This is a key position requiring strong organizational and communication skills.