Operations Executive

Inchcape Shipping Services; Manila; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Life assurance

Holiday starting at 26 days

Healthcare

Competitive salary

Employee Assistance Programme

Career development and progression

Values Award celebration events

Team building days

Job summary

Inchcape Shipping Services in Subic Bay, Philippines, is seeking an Operations Executive to plan and execute port calls, coordinate with ship masters, principals and port authorities, and ensure service delivery at the port.

The role requires 5 years in port agency operations, experience with Navy vessels and commercial calls, and strong English communication. On-site duties and adherence to local regulations are essential. Competitive benefits and career progression are offered.

Qualifications

• 5 years of experience in Port Agency operations.
• Experience handling Navy vessels, Tankers, Bulk Carriers, and other port calls.
• Merchant Navy maritime operations experience is advantageous.

Responsibilities

• Port Call Planning / Execution: understand port call requirements and execute turnaround cost-effectively.
• Effective Communication: concise and timely updates to stakeholders.
• Statutory Declarations: coordinate with ICA, MPA, Customs, NEA, security agencies.
• On-Site Coordination: attend ships/sites and coordinate services.
• Provide local expert advice on port regulations and ISS procedures.

Skills

MS Outlook

MS Word

MS Excel

Written and spoken English

Port and Immigration documentation

Job description

• Security/Enforcement Agencies

Operations Executive-Subic Bay, Philippines

Who are Inchcape?

At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organizations.

We have an ambitious growth model, and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.

Main Purpose of the Job:

Communicate, plan, and execute port call planning. Provide professional services that meet/exceed Principal/ship masters’ expectations. Establish and maintain relationships with ship owners, charterers, naval operators, and maritime stakeholders. Support commercial initiatives aimed at expanding Port Agency and Logistics services.

Job Location – Subic Bay

What you’ll do: (Key Accountabilities & Key Deliverables)

Port Call Planning / Execution

• Understand port call requirements and expectations of Principal/Ship master
• Execute port call turnaround most cost-effectively and expeditiously.
• Closely monitor and update stakeholders on port call progress
• Ensure Principals’ best interests are always protected.

Effective Communication

• Concise and timely communication with authorised recipients and stakeholders.
• This includes, but is not limited to, routine pre-arrival and progress port call updates and post-call follow-ups.

Statutory Declarations of a Port Call

• Immigration and Checkpoint Authorities (ICA)
• Maritime and Port Authority of Singapore (MPA)
• Customs and Excise Department
• National Environment Agency (NEA)
• Security/Enforcement Agencies
• Operators / Management of facility involved

On-Site Coordination

Physical attendance onboard ships or sites when necessary, providing on-site coordination of services and deliveries.

Provide local expert advice

Keeping abreast of the latest developments in port regulations, industry and ISS Policies and Procedures.

HSSE/Legal Compliance

Ensure all services provided comply with local regulations/guidelines set out by relevant government agencies and ISS Policies/Procedures.

Training

Timely completion of trainings assigned.

Utilisation of ISS Systems

Ensure full utilisation of all ISS systems (ONEDA and Optics) according to Standard Operating Procedure.

Who you are: (Required-Knowledge, Experience, Education & Skills)

Experience

• 5 years of experience in Port Agency operations.
• Experience handling Navy vessels, Tankers, Bulk Carriers, and other commercial vessel port calls.
• Experience in vessel husbandry, port clearance, stakeholder coordination, and logistics operations.
• Prior experience in Merchant Navy maritime operations will be advantageous

Skills: Hard skills (Intermediate)

• MS Outlook
• MS Word
• MS Excel
• Written and spoken English
• Port and Immigration documentation

Soft skills (Intermediate)

• Effective Communication
• Integrity
• Interpersonal Skill
• Responsibility
• Planning and Delivery Work Ethic
• Adaptability and Change Time Management
• Risk Analysis Teamwork
• Inter-cultural competence

Knowledge

Local industry knowledge

Maritime Operations

Local law and regulations

Why Inchcape Shipping Services?

We believe in building a diverse and high performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training and expertise. We realise the value of our staff and know that your unique experiences, skills and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the centre of everything we do and the successful candidate will be expected to demonstrate and fully adopt these:

• Global Perspective - we connect the world and see the bigger picture.
• The Power of People - we rely on the strength of local agent knowledge and relationships
• Progress - we adopt new thinking and push for positive change in our industry.

In return, we will offer you:

• Life assurance
• Holiday starting at 26 days
• Healthcare
• Competitive salary
• Employee Assistance Programme
• Career development and progression opportunities
• Values Award celebration events
• Team building days

We offer a diverse range of benefits, depending on your geographical location. Globally as a minimum, you will receive the above benefits.

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.

Inchcape is an Equal Employment Opportunity Employer and equality; diversity and inclusion are at the centre of everything we do. We recognise that our customers, colleagues, contractors and other partners are central to our success and that we work in a diverse society. We acknowledge not only our legal, but also our moral responsibility to ensure all groups have equality of opportunity.