Operations Excellence Director (Confidential)

Michael Page; Quezon City; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

Michael Page is seeking a senior operations consultant in Quezon City, Philippines. You will drive continuous improvement, lead cross-functional projects, and optimize productivity and costs to improve overall customer experience.

The role requires a Bachelor's degree and Lean Six Sigma certification, with a strong background in consultancy, strategy, and change management within transport and logistics. Onsite, Mondays to Fridays.

Qualifications

• Bachelor's Degree is required.
• Lean Six Sigma certification is required.
• Proven expertise in process improvement and operational optimization.

Responsibilities

• Champion and lead continuous improvement culture across stakeholders.
• Oversee productivity improvement initiatives, waste reduction, and cost optimization targets.
• Develop and execute strategies to enhance operational efficiency and business performance.
• Lead cross-functional projects from initiation to completion, on time and within budget.
• Analyze processes to identify inefficiencies and implement optimization strategies.
• Promote digital transformation and adoption of best practices.

Skills

Lean Six Sigma

Process improvement

Leadership

Change management

Data analytics

Stakeholder management

Project management

Analytical thinking

Education

Bachelor's Degree

Tools

Automation tools

Job description

• Strong Reputation and Global Presence
• Opportunity to Work in a Dynamic Environment

About Our Client

This opportunity is with a large organization in the transport and logistics industry. The company is well-established and specializes in providing consultancy, strategy, and change solutions to its clients.

Job Description

• Champion and lead a culture of continuous improvement by implementing structured operational routines and encouraging proactive problem-solving across stakeholders.
• Oversee productivity improvement initiatives, waste reduction programs, and cost optimization targets.
• Develop and execute strategies to enhance operational efficiency, productivity, and overall business performance.
• Identify performance gaps and implement initiatives to streamline processes, reduce costs, and improve customer experience.
• Lead cross-functional projects from initiation through completion, ensuring timely delivery and adherence to budget requirements.
• Define project scope, objectives, and success metrics aligned with organizational goals.
• Manage project risks, dependencies, and resources to drive successful outcomes.
• Analyze business processes to identify inefficiencies and implement optimization strategies.
• Utilize data analytics and automation tools to improve operational workflows.
• Introduce and promote the adoption of new technologies and best practices to enhance innovation and agility.
• Develop and execute change management plans to support effective transition to new processes and systems.
• Engage and train employees at all levels to foster a culture of continuous improvement.
• Advocate for digital transformation and innovation initiatives across the organization.
• Establish and monitor key performance indicators (KPIs) to measure operational and project success.
• Provide data-driven insights and recommendations to support strategic decision-making.
• Conduct regular performance assessments, identifying improvement areas and implementing corrective actions.
• Drive cost optimization initiatives while maintaining quality and operational excellence.
• Ensure effective budget management and achievement of targeted returns.
• Collaborate with finance and other functions to align cost management strategies with business objectives.
• Work closely with leadership, department heads, and operational teams to ensure alignment of goals and priorities.
• Manage relationships with internal and external stakeholders, including partners and vendors.
• Promote collaboration across business units to support enterprise-wide initiatives.
• Ensure compliance with applicable regulations, standards, and organizational policies.
• Identify and mitigate operational and project-related risks.
• Develop and maintain audit frameworks and quality control processes.
• Support the implementation and maintenance of a quality management system aligned with recognized standards (e.g., ISO 9001).
• Perform other duties as assigned by leadership.
• Carries out additional responsibilities that are related, complementary, or implied by the role.

The Successful Applicant

• Bachelor's Degree
• A strong background in consultancy, strategy, and change management within the transport and logistics industry.
• Has Lean Methodology or Lean Six Sigma Certification.
• Proven expertise in process improvement and operational optimization.
• Excellent analytical and problem-solving skills to identify and address operational inefficiencies.
• Exceptional leadership and communication abilities to inspire and guide teams effectively.
• A results-driven mindset with the ability to manage multiple projects simultaneously.
• Knowledge of compliance standards and risk management practices.
• Must be open to work onsite in Quezon City, Mondays to Fridays

What's on Offer

• Opportunity to work in a large and reputable organization in the transport and logistics industry.
• Challenging and rewarding projects in consultancy, strategy, and change management.