Operations Engineer

Accenture; Manila; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Accenture is seeking an Operations Engineer at our Manila office to support production systems and services, ensuring reliability and timely delivery. You will monitor service agreements, coordinate with stakeholders, and drive continuous improvements to operational performance.

The role requires deep expertise in Oracle PeopleSoft Financials Record to Report, solid knowledge of ERP integrations, and a track record of resolving complex production issues while guiding cross-functional teams to

Qualifications

• Minimum 5 years of experience with Oracle PeopleSoft Financials Record to Report.
• Strong understanding of financial modules and ERP integrations.
• Experience troubleshooting production environments.
• Ability to analyze system performance and implement corrective actions.
• Experience coordinating cross-functional teams.
• Documentation and compliance with operational standards.

Responsibilities

• Collaborate with teams to drive SME-level decisions.
• Make decisions for the team as required.
• Engage with multiple teams to influence key decisions.
• Provide solutions for immediate and cross-team issues.
• Oversee the implementation of operational processes to enhance efficiency.
• Facilitate communication between technical and business units to align goals.
• Drive continuous improvement initiatives to optimize service delivery and reduce downtime.

Skills

Oracle PeopleSoft Financials Record to

ERP integration knowledge

Production issue troubleshooting

Cross-functional coordination

Documentation and compliance

Job description

Job Description:

Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.

Summary: As an Operations Engineer, you will spend your day ensuring the smooth functioning and delivery of production systems and services. Your role involves monitoring operational requirements and service agreements to maintain system reliability and performance. You will coordinate with various stakeholders to address issues promptly and support continuous service improvements, contributing to the overall operational excellence of the organization.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Oversee the implementation of operational processes to enhance system efficiency and reliability.
• Facilitate communication between technical teams and business units to ensure alignment on operational goals.
• Drive continuous improvement initiatives to optimize service delivery and reduce downtime.

Professional & Technical Skills:

• Required Skill: Expert proficiency in Oracle PeopleSoft Financials Record to Report.
• Strong knowledge of financial modules and their integration within enterprise resource planning systems.
• Experience in troubleshooting and resolving complex issues in production environments.
• Ability to analyze system performance and implement corrective actions to maintain service levels.
• Proficient in coordinating cross-functional teams to achieve operational objectives.
• Skilled in documenting processes and maintaining compliance with operational standards.

Additional Information:

• The candidate should have minimum 5 years of experience in Oracle PeopleSoft Financials Record to Report.
• This position is based at our Manila office.
• Minimum 5 year(s) of experience is required.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

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