Operations Coordinator - Live Events & Ticketing

Acquire Intelligence; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Job summary

Acquire Intelligence in the Philippines is seeking an Operations Assistant to support the operations team with ticketing processing, sales coordination, and administrative tasks. You will be essential to day-to-day fulfilment and help deliver an excellent customer experience.

Join a values-driven company that emphasizes collaboration, curiosity, and fast action in live events. You will work across multiple platforms and collaborate with teams to ensure orders are accurate and timely.

Qualifications

• A natural collaborator who can work independently and take initiative.
• Clear and confident communicator.
• Highly organised with attention to detail and low error tolerance.
• Problem-solving mindset and proactive attitude.
• Comfortable navigating multiple online platforms and tools.
• Able to manage time effectively when priorities shift.
• Passionate about live events and experiences.

Responsibilities

• Process and send ticket orders across multiple ticketing platforms and types.
• Retrieve tickets from various ticketing and resale platforms efficiently.
• Collaborate with customer service and event teams to resolve order issues.
• Own day-to-day issues, escalating to Team Leaders as needed.
• Identify upcoming events requiring priority attention and act proactively.
• Maintain clear communication with Team Leader and operations.
• Support administrative tasks including inventory tracking and report generation.

Skills

Collaboration

Communication

Organisation

Problem solving

Time management

Event enthusiasm

Tools

Ticketing platforms

Job description

Acquire Intelligence in the Philippines is seeking an Operations Assistant to support the operations team with ticketing processing, sales coordination, and administrative tasks. You will be essential to day-to-day fulfilment and help deliver an excellent customer experience.

Join a values-driven company that emphasizes collaboration, curiosity, and fast action in live events. You will work across multiple platforms and collaborate with teams to ensure orders are accurate and timely.