OPERATIONS ASSOCIATE (ISABELA)

Bank of the Philippine Islands (BPI); Santiago; On-site; PHP 201,000 - 290,000; Full time

Job summary

Bank of the Philippine Islands (BPI) is seeking an Operations Staff to perform day-to-day cash operations with accuracy. Responsibilities include field tellering, DPU verification, and ensuring secure handling of bags, cash, and documents.

The role supports armored car pickups, deposit balancing, and adherence to BSP procedures. Fresh graduates are welcome; requires a 4-year degree and MS Office proficiency.

Qualifications

• Four-year degree in business, IT, or mathematics.
• Proficiency in MS Office applications.
• Fresh graduates are welcome to apply.
• Willing to be assigned in Santiago, Isabela.

Responsibilities

• Performs various functions in cash center operations: field tellering, DPU verification, balancing and consolidating cash.
• Manages document flow: deposit slips, proof of deposit, and CCTV-verified transactions.
• Coordinates cash pickups and deliveries via armored car for DPU clients and payroll/cash needs.
• Inspects checks and deposits against slips and ensures proper turnovers to online teller.

Education

Bachelor's degree in Business/ IT/ Math

Tools

MS Office

Job description

The Operations Staff is responsible for accurate performance of the day-to-day transactions of cash operations.

Responsibilities

• Performs various functions in cash center operations:
• Field tellering
• DPU verification and balancing
• Dispatching
• Ensures that all DPU documents, tamper-evident bags (TEBs), duffel bags, and cash (for change fund/payroll delivery) are complete before leaving cash center premises
• Performs the actual pick-up of cash and check deposits (via armored car) for DPU clients.
• Performs change fund and payroll deliveries to the clients (via armored car) and ensures that the corresponding payment is secured (either cash or debit to account).
• Piece-counts and verifies cash from tellerless deposit pick-up and offsite-counting deposit pick-up
• Receives ATM deposit envelopes from Beeper Teams and checks number of envelopes against terminal reading if tallied. Piece-count and verifies cash from ATM deposit envelopes.
• Consolidates and balances loose cash from the field tellers, verifiers, and ATM staff.
• Consolidates and balances total cash picked-up and verified and turnover to cash custodians.
• Inspects technicalities of checks, and accounts against deposit slips and DPA/DPN (under CCTV) and turnovers to online teller for validation.
• Documents discrepancies found through a coordination sheet, duly witnessed by workflow coordinator and referred to the officer.
• Delivers validated deposit slips/proof of deposit posting/adjustment documents to the respective clients.
• Perform cash unloading in armored cars together with the operations officer.
• Account the no. of duffel bags that return to the cash center against the trip ticket.
• Ensure proper turnover of bags/packs/cash/documents retrieved from the armored cash safe and the auxiliary vault to accountable personnel.
• Acts as BSP Representative, processes the documents required for BSP withdrawals and deposits and/or other banks’ cash assistance and acts as witness in BSP deposit verification.
• Assists cash custodians in the sorting activities when there is no cash to verify.
• Acts as a reliever to admin and accounting staff and ATM Beeper teams to ensure continuity of operations.
• Imposes the necessary policies and controls to minimize the unit’s exposure to risk, fraud, and errors.
• Performs other tasks & duties assigned by the supervisor such as but not limited to assignment to other sections of the department in case of contingencies.

Qualifications

• Graduate of any 4 year Bachelor’s/College Degree, preferably related to Business, Information Technology or Math
• Adept in the needed MS Office application
• Fresh graduates are welcome to apply
• Willing to be assigned in Santiago, Isabela