Operations Asisstant

Chinabank PH; Cagayan de Oro; On-site; PHP 223,000 - 357,000; Full time

Job summary

Chinabank PH is seeking an Operations Assistant to provide administrative and operational support to the Mortgage & Factoring Business Group Operations Division. You will monitor and process mortgage and factoring transactions, maintain records, coordinate with stakeholders, and ensure timely submission and compliance with documentary requirements and bank SLAs.

The role requires a bachelor's degree in a related field and a willingness to learn banking operations, with an emphasis on accuracy

Qualifications

• Bachelor's degree in a related field with strong academic record.
• Fresh graduates are welcome; 1+ year banking operations experience is advantageous.
• Basic knowledge of banking operations and loan processing.
• Familiarity with MS Office and banking systems.

Responsibilities

• Monitor and process mortgage and factoring-related transactions.
• Maintain accurate records and documentation.
• Coordinate with internal and external stakeholders for timely submission and compliance.
• Support efficient execution of operational processes per bank policies and SLAs.

Skills

Attention to detail

Organizational skills

Communication skills

Analytical thinking

Time management

Education

Bachelor's Degree in Business Administration, Banking and Finance, Accountancy, Economics, Management, or related field

Tools

MS Office

Banking systems

Job description

The Operations Assistant provides administrative and operational support to the Mortgage & Factoring Business Group Operations Division. The role is responsible for monitoring and processing mortgage and factoring-related transactions, maintaining accurate records and documentation, coordinating with internal and external stakeholders, ensuring timely submission and compliance with documentary requirements, and supporting the efficient execution of operational processes in accordance with bank policies, regulatory requirements, and service level standards.

JOB QUALIFICATIONS:

Education

• Bachelor's Degree in Business Administration, Banking and Finance, Accountancy, Economics, Management, or any related course.

Experience

• Fresh graduates are welcome to apply.
• At least one (1) year of experience in banking operations, loans administration, documentation, records management, or similar support functions is an advantage.

Knowledge

• Basic knowledge of banking operations and loan processing.
• Understanding of documentation and records management practices.
• Familiarity with MS Office applications and banking systems.

Skills and Competencies

• Attention to detail and accuracy.
• Strong organizational and documentation skills.
• Good communication and interpersonal skills.
• Analytical and problem-solving abilities.
• Ability to manage multiple tasks and meet deadlines.