Operations Analyst - Junior (MS)

Arch Global Services Philippines; Manila; On-site; PHP 335,000 - 580,000; Full time

Job summary

Arch Global Services Philippines is hiring for a role focused on data processing and contract analysis within an international team. You will collect, organize, interpret, and document contracts, translate data into Lloyds-related systems, and generate reports to support underwriting and bordereaux management.

English fluency and attention to detail are essential, with strong Excel/Word skills and a collaborative mindset.

Qualifications

• Degree level education in business-related courses.
• Strong analytical and data processing skills.
• Insurance knowledge and London Market familiarity is desirable.

Responsibilities

• Collecting, organizing, interpreting, documenting, and analyzing contracts.
• Processing data into systems and ensuring accuracy.
• Creating queries and reports for underwriting support and risk capture.
• Capturing London Market Policy & Endorsement data.
• Preparing and issuing documents and reports according to specifications.
• Interacting with local and onshore teams to complete deliverables.
• Communicating issues or queries promptly for quick resolution.
• Assisting with troubleshooting and improving processes.

Skills

Verbal & written communication

Analytical thinking

Attention to detail

Team collaboration

Learn new tasks quickly

Independent work

Education

Degree in business-related studies

Tools

MS Excel

MS Word

Job description

Your Role

Key responsibilities include:

• Collecting, organizing, interpreting, documenting, and analyzing contracts or slips.
• Processing data into systems and ensuring accuracy.
• Creating queries and reports for underwriting support, risk capture, or bordereaux management for Lloyds Syndicate policies.
• Capturing London Market Policy & Endorsement data.
• Preparing and issuing documents and reports accurately according to specifications.
• Interacting with local and onshore teams to complete deliverables.
• Communicating issues or queries promptly to ensure quick resolution.
• Assisting with troubleshooting and improving processes as needed.

About You

The company is looking for candidates with:

• Strong verbal and written communication skills with fluency in English.
• Strong analytical and problem-solving abilities.
• Attention to detail and quality mindedness.
• Collaborative and team-oriented mindset with ability to work within an international team.
• Basic to advanced knowledge of MS Excel and MS Word.
• Flexibility with changing requirements and ability to learn new processes quickly.
• Basic understanding of insurance; knowledge of London Market is desirable.
• Ability to work independently and as part of a team.
• Ability to learn new tasks quickly.

Qualifications include:

• Degree level education in business-related courses.
• Strong analytical and data processing skills.

Experience in insurance and operational services industry is desirable.