Operations Analyst - Junior

McNeil & Co.; Manila; On-site; PHP 201,000 - 335,000; Full time

Job summary

Arch Global Services (Philippines) Inc. seeks an administrative professional to support audit workflows, data entry, and document management. You will handle loss runs, guidelines, and platform uploads, ensuring accuracy and timely reporting while coordinating with the Director and multi-team stakeholders.

The role emphasizes detail orientation, strong communication, and the use of Excel and MS Office to analyze discrepancies and maintain organized records in a fast-paced environment.

Qualifications

• 1–2 years of clerical or related administrative experience preferred
• Experience with Governance, Risk, and Compliance (GRC) software preferred
• Proficiency in MS Office, especially Excel
• Excellent attention to detail with the ability to analyze discrepancies
• Strong communication and organizational skills
• Associate's degree level education

Responsibilities

• Obtain loss runs, claims handling guidelines, and other documents needed to perform audits.
• Identify discrepancies in loss runs and format them for audit vendor loss picks.
• Upload claim file information into Decision Focus and correct as needed.
• Retrieve audit reports and organize them for the Director to disseminate.
• Add users to the platform.

Skills

Excel

Attention to detail

Communication skills

Organizational skills

Admin experience

GRC software

Education

Associate's degree

Tools

GRC software

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

Tasks/Responsibilities

• Obtain loss runs, claims handling guidelines, TPA service agreements and other documents needed to perform audits.
• Identify discrepancies in loss runs, and format loss runs for audit vendor loss picks.
• Upload claim file information into Decision Focus (audit platform) and make corrections as needed.
• Retrieve audit reports from the platform and organize them for the Director to disseminate.
• Add users to the platform.

Skills Required/Experience

• 1 to 2 years prior clerical or related administrative experience preferred, but not required
• Experience working with Governance, Risk, and Compliance (GRC) software preferred, but not required
• Proficiency in MS Office Suite, particularly Excel
• Excellent attention to detail, with the proven ability to analyze and detect discrepancies
• Strong communication skills
• Excellent organizational skills
• Education Associate's degree level

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you.

10400 Arch Global Services (Philippines) Inc. Arch Capital Group Ltd. is a Bermuda-based specialty insurer that provides insurance, reinsurance and mortgage insurance on a worldwide basis. With a 20+-year track record of delivering results and a coveted position on the S&P 500 index, Arch is a great place to grow your career.