2025-7557_Claims Analyst

Arch Global Services (Philippines) Inc.

Cebu City

On-site

PHP 334,800 - 446,400

Full time

14 days+

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Job summary

A global service provider seeking a Claims Analyst in Cebu City. This role involves assisting the onshore claims team, handling claim submissions, and maintaining documentation. Ideal candidates should have a background in reinsurance and proficiency in Microsoft Excel and Office Suite. If you possess strong organizational skills and are detail-oriented, we would like to hear from you.

Responsibilities

Assist with daily inbox monitoring for claim submissions.
Maintain documentation as per Company policies.
Analyze claim notifications.
Process claim reports into the Regis system.

Skills

Microsoft Excel

Microsoft Office Suite

Ability to read & understand insurance/reinsurance contracts

Insurance or reinsurance experience

Strong organizational skills

Ability to analyze reports

Education

BS in Business or related discipline

Job description

Job Description

Company Description

AGSI was incorporated in April 2016. We are committed to supporting the goals of Arch divisions through exceptional service delivery. We pride ourselves on maintaining flexibility and responsiveness to adapt to business unit and industry demands while focusing on sound project management. We are dedicated to growing and developing our employees as we build strong teams with strategic leadership.

Job Description

The Claims Analyst is responsible for assisting the onshore claims team with claims administrative duties. The candidate will be responsible for reviewing claim notification reports, organizing them and processing them into the Company’s systems in accordance with the policies and procedures of Arch Re. The candidate will provide support and be part of the Arch Re Co Claims team.

Assist with daily inbox monitoring to ensure all incoming claim submissions are assigned appropriately.
Maintain documentation in accordance with the Company’s policies and procedures.
Understand Arch Re’s business and reinsurance programs, including all relevant informational workflows.
Assist with miscellaneous claims related ad hoc projects as needed.
Ongoing learning and development related to reinsurance concepts and internal procedures.

Qualifications

Required

Technical Skills Proficiency Level Required (R) / Optional (O)
Microsoft Excel 2 R
Microsoft Office Suite 2 R
Ability to read & understand insurance/reinsurance contracts 1 R
Ability to analyze coverage under insurance/reinsurance contracts 1 R
Ability to establish reserves 1 R
Insurance or reinsurance experience 1 R
Underwriting systems 1 O

Analyze all claim notifications and determine if the loss is new or previously reported.
Download emails into the Laserfiche claims system.
Be fluent in Excel, Word and other business computer programs.
Be able to process claim reports into the Regis claims system.
Ability to write emails to clients/brokers for acknowledgement and follow ups of claim information.
Quarterly review of claims balances in aged receivable reports.
Liaise with Underwriters and Brokers as required.
Maintain a diary for follow up reporting of claims.

Desired Skills

1-3 years relevant reinsurance property and casualty claims experience
Ability to analyze reports
Strong organizational and mathematical skills
Ability to multi-task
Ability to process claims into the system in a timely manner and with attention to detail
Proven ability to communicate effectively with individuals at all levels and in all areas of the organization, as well as with outside contacts
A strong work ethic and the ability to take initiative and work with minimal supervision

Additional Information