Operations Administrator (AU Retail, Officebased)

ConnectOS; Philippines; Sur place; PHP 223 000 - 391 000; Plein temps

Avantages offerts par ce poste

Office-based

Equipment Provided

Medical, Dental Coverage and Life

Paid Vacation and Sick Leave

Annual appraisal and competitive pay

Government benefits and 13th Month Pay

Regular Company Events and career grow

Financial Assistance Program

Résumé du poste

ConnectOS is seeking an Operations Administrator to support the Marketplace team with daily tasks, assist with customer queries, and coordinate refunds and product listings. The role involves onboarding new products, maintaining the seller database, and ensuring data accuracy across listings.

You will work closely with internal teams and sellers, following established processes and providing general administrative support as needed. Office-based role in the Philippines.

Qualifications

• 1–2 years of experience in an Operations Administrator or similar role.
• Bachelor's degree in Business Administration, Operations Management, or related field.
• Strong attention to detail and accuracy.
• Excellent written communication skills.
• Good time management and ability to prioritise tasks.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Experience using CRM and ticketing tools or similar.
• Ability to follow processes and instructions consistently.
• A team player who can also work independently.

Responsabilités

• Supporting the Marketplace team with daily operational tasks.
• Assisting with customer service queries related to product sales.
• Coordinating with internal teams and sellers to manage refunds and returns.
• Supporting onboarding of new products and sellers.
• Maintaining accurate and up-to-date Marketplace listings.
• Managing and updating the seller database.
• Liaising with stakeholders to ensure consistency and compliance of product information.
• Keeping clear and organised records of seller communications and listings.
• Collaborating with the team to understand seller and listing requirements.
• Assisting with documentation preparation and review.
• Providing general administrative support as needed.

Connaissances

1-2 years experience

Attention to detail

Written communication

Time management

Follow processes

Team player

Formation

Bachelor's degree in Business Administration/Operations Management

Outils

Microsoft Office

CRM & ticketing tools

Description du poste

Schedule: Monday to Friday (06:00 AM-03:00 PM PHT)

What are we looking for

Skills Required

• At least 1-2 years of experience in an Operations Administrator or similar role
• Bachelor's degree in Business Administration, Operations Management, or a related field
• Strong attention to detail and accuracy
• Excellent written communication skills
• Good time management and ability to prioritise tasks
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Experience using CRM and ticketing tools or similar
• Ability to follow processes and instructions consistently
• A team player who can also work independently.

What will you do

• Supporting the Marketplace team with daily operational tasks
• Assisting with customer service queries related to product sales
• Coordinating with internal teams and sellers to manage refunds and returns
• Supporting onboarding of new products and sellers
• Maintaining accurate and up-to-date Marketplace listings
• Managing and updating the seller database
• Liaising with stakeholders to ensure consistency and compliance of product information
• Keeping clear and organised records of seller communications and listings
• Collaborating with the team to understand seller and listing requirements
• Assisting with documentation preparation and review
• Providing general administrative support as needed

Join the awesome team and enjoy these benefits & perks:

• Officebased
• Equipment Provided
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events, Work Life Balance, and Career growth opportunities.

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.